Customer Service Representative

Steve Suero

Dedicated, educated, respectful hard working young man.

Lawrence, MA

*****.*****@*****.*** - 978-***-****

Get a job that will allow me to utilize my skills and acquire new ones in order to progress my career.

WORK EXPERIENCE

Dog trainer

Canine Protection International - Methuen, MA - September 2012 to Present

Responsibilities

Each day I would walk dogs, give dogs baths, feed dogs, clean up after dogs, train dogs in motivational

obedience and train protection dogs, being a decoy teaching the dog to bite and protect, give dogs medications,

and maintenance of the building and maintaining a healthy work atmosphere.

Accomplishments

Trained dogs to obey on command, motivated dogs to protect you from harms way, assisted senior trainers

on delivering dogs doing decoy work wearing a bite suit, promoted from kennel technician to apprentice trainer

to protection/obedience dog trainer.

Skills Used

Some skills demonstrated at this job was taking initiative, improvisation, communication skills, taking

responsibility for over 50 dogs during hurricane storms and blizzards including feeding and maintenance of

the facility.

Marble and granite Installer

ITALMARBLE - Lynn, MA - June 2012 to September 2012

Cleaned company truck inside and out, kept tools organized and equipment in order.

Loaded heavy pieces of granite and marble from fork lift into truck and secured pieces safely.

Carried and lifted heavy pieces of granite and marble from truck into houses and businesses, measured

and installed granite and marble in houses, apartments and businesses successfully for complete customer

satisfaction.

Customer Service Representative

Sprint PCS - Santiago de los Caballeros - 2008 to 2010

Helped customers receive their rebate in the mail for upgrading or purchasing a phone with a contract.

Updated information based on mail and phone calls on personal accounts and records from customers for

customer satisfaction.

Satisfied customers answering questions and providing information, referring to company website.

Janitor

The Coffee Shop - NewYork, NY, US - 2006 to 2007

Swept and moped floors, vacuumed rugs, cleaned tables, cleaned restrooms.

Cleaned windows, disposed garbage, swept front of Shop, raked leafs, shoveled snow.

Cleaned personal offices, greeted people, learned to work with a respectful attitude treating myself and others

with respect.

EDUCATION

communication

High School For Teaching and the Professions

2004 to 2008

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