Administrative Assistant Customer Service

Susan Ruf

*******@*****.*** ********@*******.***

763-***-**** Cell 763-***-**** Home

***** ***** ****** ***** ******** Park, MN 55443

Business Office Skills:

Proficient with Internet research/email Microsoft applications

Multi line phone system All general office machines

Excel Quickbooks Point of Sale

Excellent verbal and written communication Keyboard 55wpm

Administrative Assistant/Office Support Experience:

Excel in this role requiring the ability to handle a variety of customer service and administrative tasks and

•

resolve customer issues with expediency.

Prepare documents, letters and reports. Compose marketing campaigns, patient and office

•

questionnaires and emails.

Demonstrate proficiencies in telephone and front desk reception duties within a high volume environment.

•

Negotiate and resolve any client disputes.

Daily “clean up of company emails, databases and files.

•

Serve as the first point of contact, face to face and via the phone for each client/vendor or salesperson

•

who enter or phone this business.

Arrange meetings and travel, complete outlines and minutes for all meetings, process mail.

•

Integrating new computer software for the business. Entering and revising data. Update/maintain the

•

business website.

Maintain all office inventories. This includes the invoicing, receipts, PO's and outstanding collections.

•

Exercise independent judgment in managing and coordinating the workflow of the office, maintaining a

•

safe and well organized work area.

Set priorities and goals with the objective of ensuring all work is completed accurately and timely to help

•

this business grow.

As Patient Advocate, maintain all patient files, keeping all information current and confidential in

•

accordance with HIPPA compliance. Securing the best results for clients financially and with their health,

while still maintaining the clinics bottom line.

Employment:

Brist Chiropractic and Naturopathic Center Administrative Assistant

Champlin, Minnesota 2005 – present My current wage is $17.00/hr

From 2000 until I started working for Brist Chiropractic, I volunteered my time.

References available upon request/Letter of Recommendation Available

Contact this candidate