Customer Service Manager

Hiba Jan

Customer Service - Store Front

Erin, ON

*********@*****.*** - 647-***-****

Strong commitment in developing a successful professional career

Extensive knowledge of computer applications

Excellent organizational, multi-tasking, problem solving and analytical thinking skills

Proficient in using Windows operating system and Microsoft Office

Dedicated volunteer, engaged in extra-curricular activities

Multilingual

WORK EXPERIENCE

Customer Service

Store Front - July 2013 to Present

Seneca Representative

Seneca College of Applied Arts and Technology - January 2013 to Present

Assisting with preparation and operations during program spotlights and open houses

Answered questions and concerns of students, visitors and employees new to the campus

EDUCATION

Diploma in Computer Networking and Technical Support

Seneca College of Applied Arts and Technology

May 2012 to Present

Diploma

Meadowvale High School

August 2008 to June 2011

ADDITIONAL INFORMATION

Technical Skills:

Unix and Database management basics(MySQL)

Computer applications

Basic Unix Shell Scripting

Microsoft Windows Server 2008 Active Directory Administration, DNS, DHCP, Backup Features and

Accounts Management, Hyper-V Manager, GPO

AS/400 Operations

Ability to possess multilevel skills to provide technical support.

Linux Networking And Application Server Administration (DNS, Apache, NIS, NFS, Mail Server, FTP, Traffic

Management)

Computer Hardware and Software Configuration within network

LAN/WAN troubleshooting and Management

Contact this candidate