Engineer Software

Doug Henning

Consultant at DHH Enterprises

******@*****.***

Summary

Strong multiple industry experience in both private (including oil/gas field) and government IT and non-IT

industries. Companies include AT&T, CSC, IBM, Dell, State of Texas, FTS International. Objective is to

provide skills and experience as a top level systems and network engineer/administrator/analyst in a

Windows/Linux/Unix setting. Ultimately to expand and perfect skills in systems and network engineering and

design. Specific primary interests in Linux/Unix and virtualization technologies.

Have completed the Red Hat Certified Systems Administrator (RHCSA) Course. Completed on October 21,

2013. Completion certificate available for view and hard copy upon request. Course administered via Virtual

Training Company (www.vtc.com). Next step is to pass the RHCSA exam for certification.

My past Linux/Unix experience, going back to 2004 professionally has been with Debian based systems. This

had been largely as a network administrator (Wayport and Acumera), for purposes of installing and maintaining

networks based on the Debian kernel. I had been toying with Linux since Slackware in the mid 90s as a

hobbyist while being employed as a professional OS/2 Engineer (IBM and partners) and later an MCSE (CSC).

Experience

Technical Consultant at DHH Enterprises

June 2012 - Present (1 year 10 months)

- Consultations and various short-term projects/tasks on per demand basis.

- Include systems enhancements, network analysis, device configuration, and maintenance.

- Self-study on continuing improvement of skills in Unix/Linux and virtualization technologies.

- Began Pipeline Program with InMotion Hosting. A self study program to learn web hosting techniques.

- Study includes 6 month hosting account featuring cPanel and CentOS server space to learn on.

- Began this course on March 11, 2014.

- Plan to complete this course by or before September 11, 2014, at the same time that hosting account expires

for training purposes.

- Purpose of this training is to either seek employment with InMotion Hosting in Virginia Beach, VA, or

apply to similar endeavors elsewhere.

- Course does not guarantee employment with InMotion Hosting.

- Intentions here are to refine present skills with Linux/Unix, in a web hosting environment. LAMP stack.

- Master cPanel, DNS pages, Email transfer (POP/IMAP/SMTP), FTP, and Wordpress.

Network Administrator, Field Electronics Engineer, Consultant at Acumera, Inc / FTS International,

Inc. / Independent Contractor

June 2008 - November 2013 (5 years 6 months)

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Performed Installation and Level I-III Support

Heavy experience supporting Linux/Unix in a corporate setting

Performed via remote terminal/SSH

Heavy use of Bash scripts and JavaScript to deploy solutions

Heavy contact with circuit providers to provide solutions

Heavy experience working with Cisco Small Business VPN

Computers & Network Systems troubleshooting/repair/maintenance

Satellite acquisition/operation/troubleshooting/repair/maintenance (including dish and greasing mount)

Hard-wire troubleshooting with multimeter (including 'sourcing' milliamps)

Transducer and cable replacement (required 'hammer swinging')

Systems programming, module, component, and wire/cable replacement

Radiolinx (wireless) programming/repair/maintenance (including antenna)

Network Engineer at AT&T / Wayport, Inc.

August 2004 - June 2008 (3 years 11 months)

Network and Technical Operations Center (NOC and TOC) Engineer

(Worked with companies like McDonalds, Starbucks, Barnes and Nobles, etc.)

Duties included:

Installation, maintenance and supporting Linux/Unix in a corporate setting

Performed via remote terminal/VPN and voice telephony with customers

Heavy contact with circuit providers (DSL, T1, Cable, Wireless)

Heavy emphasis on network management via SNMP and other utilities

Heavy experience working with broadband as a connectivity solution

Heavy experience working with Cisco, SMC, Nortel, ATI network elements

Systems Administrator, Network Analyst at Harte Hanks / Independent Contractor

June 2002 - August 2004 (2 years 3 months)

Consultations and short-term projects with Symasys, Harte-Hanks and Computer Mom's, Inc.

These included Win Domain deployment and Personal Systems Security.

Self-study on continuing improvement of skills in Unix/Linux and networking technologies (Cisco, etc.)

Various short-term projects/tasks on per demand basis.

Senior Network Analyst at CSC

January 1998 - June 2002 (4 years 6 months)

Worked primarily with the desktop/laptop x86 platform, operating systems, and applications.

Supported all aspects of the client side from the client hardware up to the hub/switch.

Installed, configured, and supported client applications such as Citrix Winframe, AWD, Hyperion,

Websphere, and various VPN technologies. (see skills section for complete list)

Worked with server systems, NOS's, and applications as a secondary responsibility.

Worked [from a training aspect] with routers, switches, and other LAN/WAN technologies.

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Other duties include project management, training, technical writing, and hardware/software

procurement/licensing.

Associate Software Engineer / Interactive Multimedia Development Specialist at IBM

1992 - 1998 (6 years)

Produced various multimedia applications for promotion and training published on the OS/2 HOME

CD-ROM, and OS/2 Technical Connection CD-ROM.

Main tool used for this application was StoryBoard Live 2.0.

Other tools used include IBM Ultimedia Series (with MMPM/2), Gold Disk - Animation Works Interactive

and Astound 2.0, and AimTech - Icon Author for Windows.

Studied C/C++ OOP through IBM EZED on-line courses and home correspondence through NRI (National

Radio Institute).

Completed NRI course with highest honors (GPA 95%).

Tools used during study included MIX - POWER C.

Found the training invaluable in understanding the sequence of logic and branching decisions necessary for

effective interactive multimedia applications development. Found OOP training especially helpful in

understanding object-oriented development platforms such as AimTech - Icon Author.

Staff member of OS/2 BBS Administration Team.

Served a dual role as library custodian of software fixes for the BBS, and as assistant custodian for Software

Services run-time automatic operations.

Additional tools used include ProCom Plus/PC2, PassPort/2 Advantis, IBM DB/2 (SQL queries) and

RETAIN (mainframe database for problem resolution tracking).

Technical Assistant to Mgr. for Planning and Strategy OS/2 Software Services/LAN Systems Support.

1 recommendation available upon request

Business Data Analyst at Dell

June 1991 - June 1992 (1 year 1 month)

Production data analyst for the Marketing and Sales Support Department (MSS). Primary duties included

tracking performance of MSS personnel and developing periodic statistics for department management.

Other duties included creating presentations for staff and management, and maintaining all hardware and

software for the department.

Volunteer Experience

U.S. Marine at United States Marine Corps

February 1980 - February 1986 (6 years 1 month)

I put my life on the line for others via various tasks and duties. At the time, I thought I was guaranteeing the

freedoms of others (Americans and non-Americans alike).

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Certifications

IBM Certfied Systems Engineer (OS/2)

IBM January 1998 to January 2001

Microsoft Certified Systems Engineer

Microsoft February 2001 to February 2004

Interconnecting Cisco Network Devices

Cisco February 2001 to February 2004

Dell Certified Technician

Dell January 1999 to January 2002

Courses

Senior Network Analyst

CSC

Interconnecting Cisco Network Devices

Microsoft Certified Systems Engineer Boot Camp

Technical Consultant

DHH Enterprises

Red Hat Certified Systems Administrator (RHCSA) RH134 / VTC RHCSA

Pipeline Program - InMotion Hosting Self Study

Associate Software Engineer / Interactive

Multimedia Development Specialist

IBM

IBM Certified Systems Engineer (OS/2 Warp/Server)

Systems Administrator, Network Analyst

Harte Hanks / Independent Contractor

Cisco Certified Network Associate

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Honors and Awards

Eagle Scout

Boy Scouts of America

United States Marine

United States Marine Corps

• Communications, Intelligence/Counter-Intelligence, Infantry

• Top Secret (TS/SCI) security clearance (inactive)

Skills & Expertise

Cisco Technologies

Network Administration

Troubleshooting

Red Hat Linux Administration

Bash Scripting

Router/Switch Configuration

Advanced TCP/IP

OSI Model

DSL

DSLAM

Cable Broadband

Wireless Broadband

Operating Systems

Desktop Deployment

Laptops

Server Administration

Virtualization

Multimedia

Multimeter

Satellite Communications

Hardware Installation

Electronics Repair

Web Hosting

cPanel

Email Hosting

POP3

IMAP

SMTP

FTP

LAMP

DNS

WordPress

CentOS

Ubuntu

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Debian

VMware Workstation

VirtualBox

Android

PS3

Steam

Education

Concordia University

Associates of Arts, Liberal Arts (Classical Studies)

Activities and Societies: Jazz Band, Brass Choir, College Choir, Drama Team, Experience of Drama, Video

Production Club, Head of Campus Security, Road Trip Coordinator, Director of Extracurricular Activities,

Master Adult Beverage Taster, Chief Designated Daredevil, Chief Master Volume Participant, Master Wildlife

Observer and Adviser, Master Radar Technician/Engineer.

Interests

Music (both listening and performing), Gaming and Interactive multimedia (including movie making),

Mountain biking, boating, dog grooming and care, reading/studying history, and civic affairs.

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Doug Henning

Consultant at DHH Enterprises

******@*****.***

1 person has recommended Doug

"Doug is a pleasure to work with. He has help me fix many problems with my 4 office computers. Thanks

again Doug, you are awesome!"

Drake Besheer, was Doug's client

Contact Doug on LinkedIn

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