Project Manager Power Plant

CAMILLE L. ALEXANDER

**** ******* *******, **. ***** 313-***-**** *************@*******.***

CORE COMPETENCIES

Technical Editing Policy & Procedure Writing

Gathering Business SharePoint Administration

Requirements Project Planning

Safety Compliance Training/Meeting Facilitation

Documentation & Reporting

SUMMARY OF QUALIFICATIONS

12+ years Technical Writing experience

7+ years business analysis experience

5+ years experience in the Energy & Healthcare sector

Lead project resource for Utilization Management & Program Support

Strong knowledge and support of NERC/CIP standards for government

compliance

Strong background in reporting, compliance & tracking

PROFESSIONAL EXPERIENCE

General Motors Corporation, LLC

Project Analyst (TEMP)

September 2013-December 2013

Warren, Mi

Supported the Battery Pack Manufacturing Program Office in collecting and

maintaining program documentation and ensuring compliance

Uploaded all grant documentation into GDM content management system

Ensure requisite grant requirements are met, including all reporting, labor

invoicing and supporting documentation.

Supported necessary compliance review, documentation and audit activities.

Training and Work Authorization Matrix Lead

Purchase Order and Invoice Documentation Coordinator

Created Standard Work Instruction Documents

The Bartech Group at Blue Cross Blue Shield of Michigan

Technical Writer, Utilization Management & Program Support (Health Care Values

Division)

February 2012-April 2013

Detroit, Mi

Developed BCBSM corporate policies & procedures for compliance with NCQA

standards

Managed BCBSM Accreditation SharePoint site

Interfaced with business owners to produce and execute project plans

Interfaced with business owners to prepare business process requirements and

track accreditation deliverables

Developed business cases, gap remediation templates and dashboards for

Accreditation

Interviewed Subject Matter Experts to develop reports and presentations

Assisted in the deployment and support of customer SharePoint infrastructure in

accordance with implementation and support standards

Performed GAP analysis of Accreditation requirements

Developed business process models in Visio

Participated in Joint Application Development (JAD) sessions with BCBSM

stakeholders

Gathered business requirements during inception phase, documented and

delivered functional specification documents, and assisted in analysis and design

of all documents

The Bartech Group at Blue Cross Blue Shield of Michigan

Technical Writer, Operations Policies & Procedures Documentation

September 2009-June 2011

Southfield, Mi

Assisted in revisions to National Health Care Reform information for compliance

with new federal government regulations

Revised Job Aids, Group Billing Procedures & Account Service Representative

(ASR) Procedures via RoboHelp 8.0 & SharePoint Designer 2007

Created claims processing job aids for Customer Service Representatives

Interacted with Senior Systems Analysts & Sharepoint Developers to determine

solutions for new website rollout

Interfaced with Team Leads to troubleshoot issues with new healthcare

documentation website

Interfaced with business owners in developing communications materials,

proposals and presentations for business operations

The Bartech Group at DTE Energy

Technical Writer, Fossil Generation/NERC Compliance

March 2008-November 2008

Detroit, Mi

Conducted analysis on DTE Power Plants to create a variety of technical

communication for NERC Compliance

Developed use cases, workflows & mock-ups for Fossil Generation

Interfaced with SMEs to prepare high level documents for NERC Compliance

Prepared business process models; used Visio to create use case diagrams

Created vision, scope and use case documents

Created status reports, client presentations; prepared business process models,

defined milestone deliverables, and established critical success factors

Interacted with Power Plant Supervisors and Technical Specialists to create

project plans and process flowcharts

Created power plant orders/procedures for NERC Compliance and other

federally mandated programs

Proofread, edited and revised Emergency Operations procedure manual for

Fossil Generation

Detroit Public Schools

Project Manager, Office of Grant Development

October 2006-October 2007

Detroit, Mi

Business analysis of programs to ensure quality; including program delivery,

scheduling, and curriculum development

Supervised and assisted in the production and distribution of various publications

(e.g., training reports, calendar schedule, workbooks, instructional guides,

newsletters, etc.); directs the preparation of comprehensive reports (e.g., staff

studies, evaluations, needs assessments, grants solicitations, etc.) to document

events or specific needs

Developed and managed program budget and work plan

Planned, tracked and reported on program deliverables

Created and develop curriculum, outlines, handouts and visual aids for classes

Identified new grant opportunities and assisted in the development of new

programs

Sought new partnerships and maintained community relationships

Created Weekly Newsletter publication for school district and Department of

Education

Participated in the preparation and administration of the unit budget.

Researched and identified opportunities for acquiring grant funding for special

projects and services.

Grant Technical Services at Pfizer Pharmaceuticals

Project Manager/Training Coordinator, Dept of Learning & Organizational Development

Ann Arbor, Mi

May 2005-Oct 2006

Assisted in the Launch/Go Live production of Pfizer’s LMS system Power2Learn

Assists in the development and coordination of multiple training schedules and

logistics of Pfizer wide training operations

Coordinated the research, development and delivery of training courses.

Coordinated instructor scheduling, facility availability, catering and associated

budgets

Created course descriptions for training classes

Directed the design and distribution of surveys, interviews and questionnaires for

conducting training needs assessments

Communicated with diverse pharmaceutical audience to provide information and

clarification regarding training programs, policies and procedures

Participated in the development and updating of policies/procedures,

administrative rules, goals and objectives

Supervises the design, development and implementation of the conversion of

traditional training materials to alternate learning formats (e.g., computer assisted

instruction (CAI), Webcast delivery, video streaming, Internet, etc.)

EDUCATION

Eastern Michigan University, Ypsilanti, Mi

Major: Written Communications

SOFTWARE PROFICIENCY

Microsoft Office Suite FrameMaker

SharePoint 2010 SnagIT

Dreamweaver Adobe Professional

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