Aaron C. Bierria Sr, ACMT
IEEE Member & IEEE Computer Society Member 2012
Institute of Electrical and Electronics Engineers
Member #: 92168884
CompTIA Associate Member ID: 571225
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OBJECTIVE: To obtain an occupation where stability is prominent and advancement is
attainable.
EDUCATION:
Southern University of New Orleans (2013)
Major: Computer Information Systems
Stanford University Professional Development (2012)
Certificate: Advanced Computer Security
Alabama State University (2003)
Major: Computer Science
Current courses / Certifications in progress
● CompTia Network+
● CISSP – Certified Information Systems Security Professional
WORK EXPERIENCE:
PERDURABLE SOLUTIONS LLC [P/T] 2007-2013 Remote support
Occupation: Information Security Analyst
● Recruited to establish enterprise-wide information-security program; oversee company-wide
efforts to identify and evaluate all critical systems.
● Design and implement security processes and procedures and perform cost benefit analysis on all
recommended strategies.
● Collaborate with external auditors to conduct in-depth compliance audits and penetration
[AARON BIERRIA RESUME WORK EXPERIENCE CONTINUED]
testing, presenting results to senior management.
● Facilitated awareness training.
● Supervised daily activities of Computer Security Assistant and Internet Administrator.
● Experience with network penetration testing and web application testing,
● Social-engineering, risk assessments using Backtrack 5 R2, Metasploit Pro, NMAP or Zenmap,
NetCat, Shell Programming, among others.
● Recorded information on metrics and trending analysis.
● Prepared documentation, proposals and metrics and corrective analysis reports.
● Designed and built vulnerability scans using preferred scanning infrastructure. Performed both
regular and ad-hoc scanning tasks.
● Provided reports on various vulnerabilities in the environment.
● Coordinated with the IT Risk team on wider vulnerability scans.
● Coordinated with other technology teams around the globe to assist in the successful remediation
of discovered vulnerabilities.
● Advised technology teams globally on the implications of discovered vulnerabilities.
● Stay current with new vulnerabilities and research newly discovered vulnerabilities to understand
their potential impact via email and the Internet.
● Constant awareness of developments in the security community that might indicate increased
risk.
METTERS INCORPORATED / NASA STENNIS SPACE CENTER (MS)[Contractor]
HP ACES CONTRACT
January 2012 - August 2012
Occupation: Systems Administrator / Deployment Technician
● Migrate data from older computer system to backup drive
● Deploy and install new computer system (PC or Mac depending on NASA employee’s request)
● Deploy and install HP ACES software using console script and make the proper corrections
● Added computers to NASA domain system
● Create script that will automate process of installing and or updating ACES software
● Restore backup data from external drive
● Ensure that all email and other applications are encrypted and secure and make the proper
arrangements if they are not up to NASA, DoD, and NIST standards
● Troubleshoot and resolve any issues that employees may encounter using the network, hardware,
software that may arise
● Resolve issues via NASA troubleshooting ticketing system
● Coordinated with other Network Administrators and Security Analyst to ensure the security of
NASA’s computer infrastructure
● Deploy, Install, Maintain, and Support all software and hardware pertaining to the data being
protected under NIST standards
[AARON BIERRIA RESUME WORK EXPERIENCE CONTINUED]
● Write technical articles for employees and or contract companies on how to operate and maintain
their systems utilizing NIST standards
● Active subscriber to US CERT (Computer Emergency Response Team) to stay up-to-date on the
latest computer, software, hardware and network vulnerabilities to ensure the safety of the
infrastructure
APPLE INC.
August 2008 - January 2012
Occupation: Apple Certified Macintosh Technician (ACMT) / Mac Genius
Duties:
● Provide sales and support for all Apple products, troubleshooting and repair included.
● Recommend the best possible solutions for customers needs.
● Probe the customer find out what the issue is
● Troubleshoot the device and determine whether replacement or repair is needed
● Resolve the customer’s issue within 10-20 minute window
● Keep the customer informed of what is needed to resolve issue
● Educate the customer on future issues and how to remedy them
● Repair ten computers daily
● Migrate data from one system to another if needed
● Restore software and or replace hardware components of devices worked on
● Deploy new software per customer’s request
● Maintain a good relationship between customer and Apple
COMCAST CORP.
April 2001 - May 2008
Occupation: Network Administrator / Technical Support
Responsibilities/Duties :
● Removed technical problems of already installed network
● Maintained and troubleshoot computer network software, hardware, and different peripherals
● Resolved operational problems by developing system solutions
● Created documents on application and systems which help users while the use of particular
application or system
● Launched profiles, environments, directories, and security for installed networks
● Deployed, installed, maintained, and supported network infrastructure and environments using
application software, routers, switches, bridges, on WANs, LANs, Metro-Networks
[AARON BIERRIA RESUME WORK EXPERIENCE CONTINUED]
BEST BUY LP (1998 – 2000)
Occupation: Business Technology Specialist
Duties:
● Business Technology Sales
● Product knowledge and training of over 100,000 products
● Managing of assets over 50 million and a team of 10 employees
● Fluent in Mobile, Computer, Internet, CDMA & GSM Networks.
SKILLS SUMMARY
Technically savvy individual with almost a decade of experience in installing, maintaining and
troubleshooting network systems. Effective troubleshooter with ability to manage time and
priorities efficiently with a keen ability to provide end user technical support for the company’s
employees.
SKILLS:
● Over 5 years progressive experience in computer networks administration
● Data Protection, Network Design and Monitoring, Disaster Recovery, Technical Inventory, User
Administration
● Proven record of establishing network specifications by conferring with users
● Proficient in designing, implementing and maintaining enterprise load balancing solutions
● Network Diagnostic Tools: Sniffers, Microsoft Server, Microsoft Exchange and DNS
● Protocols: TCP/IP, DHCP, RIP 2 and OSPF
● Router, firewall and VPN configuration
● Enterprise Backup, Antivirus, and Antispam
● LAN, WAN, Cisco firewall, VLAN and modulated switched
● Server hardware, cabling, routing, LAN environments, PC Desktop and components
● Microsoft Exchange, SharePoint and SQL servers
● Unix, Linux and many other distributions
● Configured and maintained firewalls
● Implemented and configured Storage Area Network devices
● Maximized customer operational performance by resolving IT issues
● Maintained upgrades and monitored all server and internal infrastructure equipment
● Established network specifications
● Maintained network performance on need basis
● Designed and implemented a complex network system that used both LAN and MAN
technologies
● Positive communication skills and work ethics
● Exceptional project management skills
● Ability to provide technical support in a global environment
[AARON BIERRIA RESUME SKILLS SUMMARY CONTINUED]
● Well-hone communication and organizational skills
● Working knowledge of: Microsoft Windows Server 2003 – 2008
● Microsoft Windows XP, Vista, Windows 7 & 8, Microsoft Active Directory and all Mac OS X
operating systems and kernels
● Install computers and lay networks
● Configure hardware and software programs
● Manage and maintain mainframes and server
● Troubleshoot network problems related to every component
● Update Internet sites as requested
● Create and document logs for network activities
● Manage testing processes for new and existing processes
● Assisted in installing and maintaining complex network systems
● Provide research work for implementing networks
● Installed cables, routers and gateways
● Assisted in troubleshooting components of networks
● Helped in testing singular systems for network support
● Installed, deployed, maintained, and supported POS systems included but not limited to:
AccuPOS, Vend, POS Nation, Semicron Systems, Verifone, Quickbooks POS, PIN Pads,
Breadcruumb POS, Microsoft, NCR, and others.
● Supported Migration Services, Handheld POS, Tablets, Android and IOS POS, and others, also
the peripherals surrounding them.
REFERENCES PROVIDED UPON REQUEST