Manager Office
Resume:
RoToniya L. Kendrick
Canton, Mississippi 39046
****************@*****.***
OBJECTIVE
Seeking a position in a forward thinking company with the need for an
individual that is success driven and goal oriented in order to bridge the
gap between the company's present business plans and its future growth
initiatives.
EDUCATION
Belhaven University, Masters of Business Administration/HR, Jackson,
Mississippi
Anticipated December 2014
Belhaven College, Bachelors of Business Administration, Jackson,
Mississippi
December 2002
WORK EXPERIENCE
Office Manager: Visions Physical Therapy, Flowood, Mississippi
April 2011 to present
. Manage front office operations across two outpatient clinics
. Interact with front office staff to ensure patient scheduling is
optimized
. Verify integrity and accuracy of billing reports of over 30 patients
per day prior to submission to Billing Department
. Train new receptionists to ensure positive company image is conveyed at
all times
Medicaid Specialist II: Kosciusko Division of Medicaid, Kosciusko,
Mississippi
February 2005 to April 2011
. Maintained caseload of over 300 clients for Medicaid eligibility
. Verify accuracy of information listed on applicants' applications
. Assisted the Medicaid Specialist Supervisor with the training of all
new Medicaid Specialists and Clerical Staff
. Made final determination of an applicant's eligibility via established
acceptance criteria
Department Manager: Wal-Mart, Carthage, Mississippi
September 1997 - February 2005
. Maintained inventory and price adjustments
. Trained and supervised staff members in the soft lines department
. Planned future product display features, set departmental performance
goals, and evaluated profit/loss reports
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