Management Supervisor

Alanna E. Papiernik

*** *. ******** ***. ***. **

Tallahassee, FL 32304

Mobile: 850-***-**** Email: ***********@*******.***

_

Education Florida State University, Tallahassee, FL

Master of Science in Finance, Expected May 2014

University of West Florida, Pensacola, FL

Bachelor of Science in Finance, May 2012

Bachelor of Science in Professional Accountancy, December 2012

Minor in Forensic Accounting

Experience Northwestern Mutual Pensacola, FL

Financial Representative January 2012 – March 2013

• Met with and acquired approximately 30 clients from personal contacts.

• Worked and studied in small office environment.

• Developed fundamental understanding of personal financial management.

• Conducted equity research and analysis then presented results; improving both

my business and personal communication skills.

• Advised clients on money management,as well as, insurance and investment

products.

Starbucks Coffee Company Pensacola, FL

Shift Supervisor Apri 2008 – January 2012

• Managed about $3,000 in cash, credit, debit and banking transactions accurately.

• Supervised on-site teams of 3-5 individuals, ensuring store operations ran

smoothly.

• Motivated and inspired team members and co-workers to accomplish necessary

tasks in a timely manner.

• Addressed customer problems and complaints in an empathetic manner, ensuring

positive outcomes.

• Served as go-to point person for team members, providing all necessary support,

identifying and addressing urgent matters, insuring proper and timely follow

through.

Skills Microsoft Word; Microsoft Excel: spreadsheets, and use of formulas; Microsoft

PowerPoint: Creating professional presentations

Licenses -215: Life, Health, and Annuities in Florida and Alabama

-Series 6

Honors - Bright Futures Scholar - Ferguson Scholarship Recipient

- Cum Laude - Phi Theta Kappa Honor Society

- Bloomberg Certified (Expected Spring 2013) - Dean’s List Multiple Semesters

Contact this candidate