Customer Service Training

CHRISTOPHER JAMES NORRIS

**** ***** ******* ****.

Las Vegas, NV 89108

Day Phone: 631-***-****/ Mobile: 631-***-****

Email: *****.********@*****.***

Overview:

Enthusiastic recent college graduate with strong communication and customer service skills.

Dependable and reliable team player that consistently performs and succeeds in diverse

situations.

Work Experience:

Fire Island National Seashore, Patchogue, NY 11772 US

06/2009-10/2013

Interpretation Ranger – Government Position

• Assembled educational programs for a wide variety of audiences, focusing

on children.

• Operated an information center and answered inquiries about Fire Island.

• Performed business transactions in store.

• Lead walking tours through the maritime forest trail and canoe tours along

the coast of the bay.

• Interpreted various facts about Fire Island and the surrounding area on both

tours.

• AED/CPR/First Aid certified.

• Fundamentals of Canoeing certified.

• Microsoft Office Suite Proficient – Spreadsheet (Excel), Word Processing

(Word), and Presentation (PowerPoint)

• Experience with JAVA programming language.

Great South Bay YMCA

04/2008 – 08/2008

Aquatic Assistant

• Assisted in teaching swim classes to large groups of kids.

• Supervised the pool area during occupation.

Education:

University at Buffalo Buffalo, NY US Bachelor's Degree 05/2012

Major: Psychology

Training:

AED/First Aid Training (June 2009, June 2010, June 2011, June 2012, June 2013)

CPR Training (June 2009, June 2010, June 2011, June 2012, June 2013)

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