Customer Service Manager

E xperience

May ****-November

**** ******* ****** ****** **** Forest, Ca

Manager

• Promptly showing up by 6 pm cleaning floors, tables, and windows.

• Ensuring inventory was in order and stocked.

• Prepared and supplied proficient product for customers.

Accomplishments

• Received astonishing client base through customer conversations.

• Ability to learn a new merchandise item when prompted.

• Learned the satisfaction of how the job meant dealing with one-on-one customers, or in large groups.

Skills

• Urgency

• Attendance

• Self-Confidence

• Knowledge of products

September 2011 to BJ’s Brewhouse & Restaurants Rancho Santa

March 2012 Margarita, Ca

Service Assistant

• Opening/closing restaurant along with co-workers.

• Cleaning essentials consisting of: tables, booths, floors, trash cans, mats, and perimeter sweep outside.

• Folding and stuffing posi with silverware and dishes

• Checking sanitization buckets for towels

Accomplishments

• Realizing how hard and fast paced each day can be

• Learned to manage time through shifts worked

Skills

• Urgency

• Constant eye out for detail

• Customer Service

• Patience

June 2008 to August Heritage Christian School Mission Viejo, Ca

2010

Kevin M. Pierce II

76 Mercantile Way #907, Ladera Ranch, Ca 92694 •949-***-**** • ***********@*****.***

Responsibilities

• Teaching the essentials of numbers and letters

• Providing snacks and lunches throughout the day

• Expressing the joy of having friends

Accomplishments

• Learning how childhood will be for the next generation

• Experiencing the happiness of teaching the young generation

• Getting acquainted with the hardships of parenting

Skills

Patience

Communication

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