Customer Service High School
Resume:
Rhonda Nelson
Indianapolis, IN 46260
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OBJECTIVE
Highly organized Customer Service professional with strong
attention to detail and experience working in fast paced high
demand environment. Ability to work with diverse populations and
levels of management. Proficient with Microsoft Office, Siebel,
and Practice Management.
SUMMARY OF QUALIFICATIONS
Microsoft Word
Siebel,Excel
Microsoft Office
EXPERIENCE
General Labor
Set and Service Resources, Benton Harbor, Michigan
08/2013 to 12/2013
Assisted wit renovation
OPERATOR
MAN POWER, ST JOSEPH, MI
11/2012 to 06/2013
Make plastic parts
Cut plastic parts
Assemble plastic parts
Ship plastic parts
Customer Service Rep
Whirlpool (Aerotek), Benton Harbor, Michigan
10/2010 to 10/2012
Inbound/Outbound calls
Troubleshooting
Scheduled service appointments and dispatched technicians
Noted and updated database
Trained new hires
Domestics
Wal-Mart, Benton Harbor, MI
02/2009 to 08/2009
Assisted in renovations
Summer Worker/Sectary
Michigan Works, Benton Harbor, MI
06/2006 to 10/2006
Filed documents
Answered phones
Checked Back grounds,
Taught Strive Program on how to receive a job and how to prepare for an
interview
Summer Work Park Attendant
City of Benton Harbor, Benton Harbor, MI
06/2005 to 10/2005
Cleaned park; picking up trash
Played with children such as, basketball,and jump rope
Feed the Community; fed free lunch to children
EDUCATION & TRAINING
Diploma, General studies, Benton Harbor High School, MI, 4 years
CERTIFICATES & LICENSES
Customer Service Certificate, Michigan Works, MI
Typing Award 65 WPM, Michigan Works, MI
HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS
Did volunteer work for the City of Benton Harbor; gave away free food
to kids for the summer.
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