Customer Service Sales
Resume:
Joni Lin Croce
Apt. A*
Lindenhurst, N.Y. 11757
********@*****.***
Work Experience
Sephora Lake Grove, New York May 2011- Present
Color Captian/Operations/ Makeup & Skincare consultant
Providing excellent client service in all departments consulting on products perfect for each individual
pertaining to their needs
Handle weekly shipment of products, which includes stocking and disbursing the products throughout the
store
Organize stock room and sales floor
Handle weekly sales from Beauty Studio
Detailed knowledge in extensive list of products and brands.
Assisted in inventory management through cycle-count reports.
Successfully completed sales and customer service excellence training.
Employee of the month. Recognized for teamwork, superb consultations, interactions with clients and up-
selling.
M.A.C. Makeup and Cosmetics, Lake Grove, New York - (2011-2012)
Freelance Makeup Artist
Provided customer service and fulfilled clients needs in an organized and prompt fashion
Provide assistance in regards to client records, providing superior customer service and strong
communication skills.
Applebee’s Neighborhood Bar and Grille, Huntington Station NY,
Yonkers NY-(2008-2011)
Apple Metro as well as Doherty Enterprise
Key Holder/ Head Bartender, Server
Helped run shifts with my management team
Kept up with all specs and standards of both franchises
Helped manage monthly calendar/ scheduling for about 25 people
Trained new hires in serving, bartending and hosting
Horace and Sylvia’s Babylon New York (2009-2010)
Bartender/ Catering/ Server
One of the highest ranked servers in the store.
Responsible for opening the restaurant independently.
Promoted to bartender in short period of time.
Signed and checker all Orders Food/Beverage
Served/ bar tendered/ Food Runner/ Bussed tables all shifts,
independently.
Booked, supervised and handled large parties and events.
Volunteer Work
Applebee’s Outtings (2008-11)- Event set up, greeted guests, assisted food prepping / cooking
Assited Jayden Gibbs MUA (2010) -on video shoot for Jennifer Lopes(Summer 2010)
Education
Sephora’s S0S training Yonkers NY (2011)
Trained in proper hygiene skills, color, hair care. skin care, nail care and fragrance
Empire Beauty School (2010-2011) New York, NY
Trained in the professional field of make-up focusing mainly on fashion, bridal, production, drag airbrush
and body painting, special effects La,Sonya Gunther
Lindenhurst Senior High School, Lindenhurst NY
Degree: High School Diploma (Regents Concentration in Art) June 2007
Qualifications
Outgoing, social, approachable, comfortable in group settings, dependable, highly motivated, and eager
to learn and take on new challenges.
Able to multi-task and work effectively with minimal supervision
Become more proficient in the Spanish language at employers will.
Contact this candidate