Desiree Woodbury

City of Sunrise, FL

acd9o7@r.postjobfree.com - 954-***-****

Hardworking Server/Bartender with over 15 years in the food and beverage industry. Customer-oriented, team

player, successful at multi-tasking and delivering prompt and friendly service to all customers, maintains a

positive attitude.

WORK EXPERIENCE

BARTENDER/SERVER/TRAINER

GIOVANNI'S COAL FIRE PIZZA - City of Sunrise, FL - June 2011 to February 2014

Consistently provided professional, friendly and engaging service.

•Skillfully promoted items on beverage lists and restaurant specials.

•Displayed enthusiasm and knowledge about the restaurant's menu and products.

•Routinely supported other areas of the restaurant as requested, including answering telephones and

completing financial transactions for other staff.

•Developed and maintained positive working relationships with others to reach business goals.

•Demonstrated genuine hospitality while greeting and establishing rapport with guests.

•Provided friendly and attentive service.

•Verified cash drawer against the day's receipts.

•Assisted co-workers whenever possible.

•Effectively listened to, understood and clarified guest concerns and issues.

SERVER

UNCLE AL'S SPORTS CAFE - Weston, FL - September 2006 to March 2011

Consistently provided professional, friendly and engaging service.

•Skillfully promoted items on beverage lists and restaurant specials.

•Displayed enthusiasm and knowledge about the restaurant's menu and products.

•Routinely supported other areas of the restaurant as requested, including answering telephones and

completing financial transactions for other staff.

•Developed and maintained positive working relationships with others to reach business goals.

•Demonstrated genuine hospitality while greeting and establishing rapport with guests.

•Provided friendly and attentive service.

•Resolved guest complaints quickly and efficiently.

•Assisted co-workers whenever possible.

•Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

BARTENDER/SERVER

BEEF O' BRADY'S - Kissimmee, FL - January 2004 to October 2005

Consistently provided professional, friendly and engaging service.

•Displayed enthusiasm and knowledge about the restaurant's menu and products.

•Provided friendly and attentive service.

•Verified cash drawer against the day's receipts.

•Resolved guest complaints quickly and efficiently.

•Assisted co-workers whenever possible.

•Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

•Effectively listened to, understood and clarified guest concerns and issues.

CORPORATE TRAINER/SERVER

MILLER'S ALE HOUSE - Orlando, FL - July 2002 to August 2004

Trained new hires

•Consistently provided professional, friendly and engaging service.

•Displayed enthusiasm and knowledge about the restaurant's menu and products.

•Routinely supported other areas of the restaurant as requested, including answering telephones and

completing financial transactions for other staff.

•Demonstrated genuine hospitality while greeting and establishing rapport with guests.

•Provided friendly and attentive service.

•Verified cash drawer against the day's receipts.

•Resolved guest complaints quickly and efficiently.

•Received frequent customer compliments for going above and beyond normal duties.

•Effectively listened to, understood and clarified guest concerns and issues.

•Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

SERVER

SAWGRASS TAVERN - City of Sunrise, FL - January 2000 to February 2002

Consistently provided professional, friendly and engaging service.

•Displayed enthusiasm and knowledge about the restaurant's menu and products.

•Routinely supported other areas of the restaurant as requested, including answering telephones and

completing financial transactions for other staff.

•Responsible for FOH weekly schedules

•Trained new FOH employees

•Developed and maintained positive working relationships with others to reach business goals.

•Provided friendly and attentive service.

•Verified cash drawer against the day's receipts.

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EDUCATION

GED

Concord Career Institute - Fort Lauderdale, FL

2006

ADDITIONAL INFORMATION

SKILLS

•Committed team player

•Courteous, professional demeanor

•High energy

•Staff training

•Aloha POS system

•Staff scheduling

•Strong work ethic

•Strong client relations

•Works well under pressure

•Well organized

•Quick learner

•Proficient in customer service

•Excellent multi-tasker

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