Medical Administrative Assistant

SHANTAYA DODD-JOYNER

**** * ******* **., *********, NC 27530 M: 919-***-**** **********@*****.***

CAREER PROF I L E & H I G H L I G H TS

Customer service focused professional who offers experience in office administration and customer

service in a variety of high-volume, fast-paced environments. Fully capable of organizing records and

documents in compliance with policies governing patient confidentiality. Follows procedures and

guidelines to assure quality.

Communicate well with the public, co-workers and management.

Well-organized, able to manage time and priorities in multi-task environments.

KEY QUAL I F ICAT IONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Introduction to Medical Assisting Medical Transcription

Medical Law & Ethics H IPAA Compliance Pharmacology Anatomy & Physiology

Path Physiology for Medical Office Medical Transcription Office Accounting MS Office/Word

Principals of Management Computer Information Systems Medical Billing Records Management

Electronic Health Records EHR/EMR Greenway PrimeSUITE Practice Management Software

ED UCAT ION

Ul timate Medical Academy, Tampa, FL

Health Sciences Associate Degree - Medical Administrative Assistant, 2012 (GPA: 3.39)

Courses I ncluded: I n troduction to Medical Administrative Assisting, Principles of Management and

I nformation Systems, Medical Law & Ethics, Records Management, Accounting, Medical Practice

M anagement Systems, Medical Terminology and Transcription, Pathophysiology, Pharmacology,

Medical Coding I, Medical Coding I I, Anatomy & Physiology for Allied Health Profession.

REL EVANT WORK EXPER I E NCE

Outcomes, Healthcare Audits, Alpharetta, GA 2012 – 2012

Medical Records F ield Reviewer

Accurately and efficiently conducted medical record review services, scanned relevant

components of the medical record to support reviews performed, and uploaded scanned medical

records.

Traveled to medical facilities in specified areas to complete review services and abided by all

H IPAA and associated patient-confidentiality requirements.

Essex County College, Newark, NJ 2008 – 2009

Clerical/Administrative Support

Offered friendly and professional assistance, answered phones, routed calls, handled inquiries from

t he public, and provided information related to the company.

Promoted a competent and professional persona as the initial point of contact.

Coordinated incoming and outgoing mail, set and confirmed appointments and handled all typing,

f iling and data entry of key documents using Microsoft Word, Excel and PowerPoint.

ADD I T I O NAL WORK EXPER I E NCE

Budd Group Security, Goldsboro, NC 2010 – Present

Security Officer

Protect property by maintaining a high-visibility presence to deter illegal and inappropriate

actions.

Observe for signs of crime or disorder, take action, and report any incidents to the client and

emergency services.

Maintain accurate logs of all daily activities, assisting management make more sound business

decisions.

Contact this candidate