Nicole E. Mead

acd9mo@r.postjobfree.com

** ****** ***** ***. *

Buffalo, NY 14213

585-***-****

Professional Objective

To develop a career in the Hospitality Industry with a focus on Event Planning.

Summary of Qualifications

Supervisor Experience

Experience with Micros

Experience with customer service

OnQ Training

Education

Buffalo State College Bachelor of Science

Buffalo, NY Hospitality Administration

2009-2012

Churchville-Chili High School High School Diploma

Churchville, NY

June 2009

Professional Experience

Embassy Suites Breakfast Supervisor / Room Service / Front Desk Agent

Buffalo, NY Supervise the employees of the breakfast shift

August 2012- Present Check-In and Check-Out of guests

Deal with unhappy guests to find a solution to their problems

Deliver food to rooms following brand standards

Residence Inn By Marriott Front Desk Agent / Trainer

Amherst, NY Answer the phone and help customer with what they needed

March 2012- August 2012 Check-In and Check-Out of guests

Deal with unhappy guests to find a solution to their problems

ECHO Sound Unlimited Mobile Disc Jockey Assistant

Churchville, NY Help set up and tear down equipment

April 2010- Present Create song selection before and during events

Meet with bride and groom before event

Churchville-Chili Central School District Summer Operations and Maintenance

Churchville, NY Paint classrooms / hallways

June 2010- August 2011 Clean classrooms

Clean floors

Skills Certifications Awards

Microsoft Office CPR/ AED National Honor Society

Microsoft Excel Foreign Language Honor Society

ServSafe

Microsoft PowerPoint Bartender’s Professional Eta Sigma Delta National Honor

Training Institute, Henrietta, NY Society in Hospitality

References

Available upon request

Contact this candidate