Sales Manager

Location:

Posted:

May 23, 2014

Rosemary D’Atri

Retail Sales Manager Staff Development Professional

~Lead ~ Motivate ~ Achieve~

“Customer-first” professional with over 15 years of store management, sales and staff development

expertise. An effective communicator, able to foster and maintain positive ties with staff and customers alike.

Possess extensive hands-on mentorship skill to ensure the success of every future manager. Demonstrated

capability in coordinating and managing multiple projects and shifting priorities. Flexible and adaptable team

player with exceptional customer service and decision making skills.

Core Competencies

Customer Relationship-Building, Loyalty & Retention, Buyer Awareness, Employee Scheduling, Goal-

Setting & Incentive Planning, Merchandising, Problem Resolution & Critical Decision-Making, Staff

Development& Team Building, Competitive Analysis, Clear Communication, Organization& Planning

Professional Experience

Sales and Development Manager Blinds To Go, Ancaster, ON 1997 – Present

Blinds To Go is a manufacturer and retailer of custom-made blinds and shades offering factory-direct low

prices. The company currently operates over 110 superstores throughout the United States and Canada.

Initially hired as a Design Consultant successfully completing a rigorous and highly selective recruiting

process. Subsequently developed for a leadership role undergoing extensive sales and management training

focused on core general management skills including assessment, analytical, recruitment, time management,

judgement and leadership skills.

Trained and mentored new/seasonal Design Consultants towards advancement to leadership roles.

Organized weekly/monthly development plans tailored to each Design Consultant’s career goals.

Tracked progress through weekly goal setting and revised plan based upon results achieved and

training needs identified.

Contributed to growth of district through successful recruitment efforts and sales achievements.

Recognized as top sales performer, consistently exceeding targets by up to 50%.

Received numerous company bonuses for excellence in sales, management and recruitment.

Recipient of Manager’s Award (2002).

Prior Professional Experience

Claims Adjudicator, Workplace Safety & Insurance Board (formerly Workman’s Compensation), 10+ years

Adjudicated insurance claims to determine worker eligibility and entitlement to benefits

Education / Professional Development

Seneca College, Toronto, Ontario - Computer Courses

Runnymede Collegiate Institute, Toronto, Ontario - O.S.S.D.