Engineer Project Manager

JARROD V. JOHNSON

Lawrenceville, Georgia *****

Phone: 678-***-**** Email: ********@*****.***

EDUCATION

MBA, Project Management Major, Keller Graduate School of Management, Atlanta, GA,

BS, Information Technology, Business Minor, American Intercontinental University, Atlanta, GA

EXPERIENCE

Cox Communication (Pyramid Consulting) 2013 - 2014

Senior Application Support Engineer

• Short term contract to support roll out of new Software change to DINS/UNICA software system.

• Linux Red Hat support monitor processes and ending Processes. Monitoring Log files, creating

and testing CRON jobs

• Oracle 10g DB support for trouble shooting application issue and retrieving/removing data from

tables.

• Monitoring Application servers using HP Site Scope

• Provide support for Document Image Capture application for all platforms within the

environment.

• Drive analysis on existing problems. Ensure root causes and corrective actions are

determined.

• Understandings of the Documents and images capture application from UNICA system

and all dependencies.

Mitsubishi Electric, Irvin, CA 2011 – 2013

Senior Systems Engineer

• Ability to design, install and color balance Mitsubishi Data wall cubes and LCD

• Handle any technical questions from Dealers and Helpdesk

• Dealer Training

• Engineer and design Data wall solutions

• Tradeshow support. Scheduling of product and making sure all equipment is setup and work

properly

• Work with Marketing and peers to make sure all Marketing material is correct

• Function as a team to achieve goal of Data wall team objectives

• Support Mitsubishi software solution for Data Wall products as needed.

• 70% Travel

FIRST DATA, Marietta, GA Dec 2009 – 2011

Application Support

• Analyze, recommend changes and re-engineer solutions for multiple applications on ecommerce

platforms and back office servers in different languages including: Java, C++ and C#.

• Lead many activities include meeting with users and development teams defining improvements

within the core applications, 3rd party applications and other technologies.

• Coordinate, develop, implement upgrades and fixes

• Continuously document opportunities to increase user efficiency and application stability.

• Maintain knowledgeable of operations, computer systems, and various technological tools such

as: Optier, SA Wily

• Efficiently work in a team environment and sometimes as the leader to coordinate the solutions

involving multiple cross system related problems/issues.

• Provide technical training, guidance, and resource support for end users and departmental staff.

• Support technical projects, such as planning, analysis, design development and implementation.

• Monitor project progress across one or more projects and adjusts priorities accordingly.

INGERSOLL-RAND SECURITY AND SAFETY DIVISION, Suwanee, GA 2006 – July 2009

Business Analyst

• Led multidisciplinary team of up to 4 to 14 developers, designers, testers working on multiple

projects simultaneously.

• Responsible for the complete life cycle of application needed for manufacturing support.

• Led and Attended Kazian events with different teams to elaborate on process and cost savings

opportunity.

• Developed the business case with emphasis on NPV, ROI.

• Project Manager working with a team of 8, including developers, designers, multi-media

specialists, usability architects, and content producers.

• Coordinated work of employees and outside contractors to meet deadlines, budgets, and client

demand. Provided situational leadership to motivate individuals

• Coordinated with all task associated with the project assignments and with users on the definition

of requirements and the design on applications.

• Implemented and customized SQL Server 2007 CRM on a Windows 2003 Server.

• Developed: AS/400 MAC PAC scripting; load scripts; database triggers; and stored procedures,

using SQL.

• Coded corporate business processes in order to create real time customized management

decision support business models. Models were programmed using MS Excel Visual Basic for

Applications and linked to databases using MS Query and ODBC database drivers.

• Created management decision support models and reports that derive the coded information from

Goldmine to help direct and quantify sales and marketing efforts.

• Utilized the database application models and reports which were programmed with MS Excel VBA

or Visual Basic.Net and connected to the server using MS Query or ADO.Net to extract corporate

information in real time.

BARCO VISUAL SOLUTIONS LLC, Kennesaw, GA 2003 – 2006

Information Technology Coordinator

• Experience in administration and development of JD Edwards databases running in an AS/400

environment.

• Provided SDLC Methodology and project management and oversight for developing ASP Web

Site for product support with external customers.

• Worked with Senior Management to identify strategic goals, objectives, scope, budgets and

process for internal and external development and managing out-sourcing of development on

budgets of over 5 Million.

• Key player on client server migration project team. Company developed N-tier client server

applications to replace current technology.

• Managed annual budget for new and existing hardware and service contracts.

• Communicate and issues or concern during weekly team meetings.

• Develop IT requirments for global IT team from the request of business leaders.

• HIPPA certified. Create regional policy for proper storage of laptops after business hours. Phone

and Voice mail support for local office. Lead IT projects for regional area.

LUCENT TECHNOLOGIES / OFS OPTICS, Norcross, GA 2000 – 2003

System Analyst

• Experience with supporting SAP ERP system for build of material and table of operations,

correcting any problems that would occur in a production environment. I also worked closely with

the migration team who was responsible for the migration of all ERP and Data Management

systems to Oracle.

• Developed and support ORACLE in a UNIX and NT environment.

• Experience in administration and development of SYBASE databases running in a UNIX

environment.

• Responsible for implementing all projects using RAD tools. Current tools select are Sybase for

RDMS, PowerBuilder for GUI and Entera for middle tier.

• Developed: UNIX scripting; ORACLE load scripts; ORACLE database triggers; and stored

procedures, using PL/SQL.

• Performed web site development, using: HTML, DHTML, JAVASCRIPT, ADO2.6, XML, and ASP.

• Tested and created scripts, cursors, and triggers using SQL, as well as tested and created trouble

tickets using Remedy.

Contact this candidate