VENKATA SURENDRA D
Opp Spencer's lane,
*rd Phase, Kphb colony,
Kukatpally, HYD,
Andhra Pradesh,
Mobile: 789-***-****
Objective: -
Seeking for a challenging technical position in a pleasant
working environment, which will permit me to continue practicing and
expanding my skill set and knowledge base . I am equally comfortable and
qualified for System administrating where I can contribute my analytical,
customer service and technical skills to benefit the company.
Summary: -
. Experience in designing, deploying virtual networks and upgrading
systems, including hardware, software, networks, databases, servers
and peripheral equipment.
. Extensive experience with Active Directory, GPO's, DHCP, DNS, IP, Sub
Nets, VPNs, vLAN, Network routing, firewalls, LAN/WAN switching and
Backup & Recovery, File & Print Server, IIS (Web Server), FTP.
. Extensive experience in Windows 2008/2003/2000/NT4.0Servers at single
or multi domain platforms.
. Motivated, enthusiastic, and pro-active System/Network Administrator
with an excellent\'can-do\'attitude. Expert in Windows Server System
Administration skills.
. Find services and Processes, Find Server IP address Server name,
Domain, Domain Controller, OS type.
. Experience in with Virtualization technologies like installing,
configuring, VMware vSphere. Creation, management, administration and
maintenance of virtual servers and clients.
. Experience in Networking configuration & Security Configuration on ESX
Host.
. Extensive knowledge in advance features of ESX VMOTION, SVMOTION, HA
and DRS.
. Experience in Microsoft Office Suite, Open Office, Visio, Outlook,
Printing, and Windows networking.
. Experience withx86 / x64Intel, HP, IBM & Dell hardware like rack-
mounted servers, desktop, laptop and other peripherals.
. Assisted all internal customers and partners in present and future
trends.
. Experience in managing Corporate IT Hardware, Software and Services
vendors through metrics, SLA's.
. Ability to maintain a reliable and methodical approach to support and
Documentation. Quick learner, highly motivated team player with
excellent organizational and analytical skills
Technical Skill Set: -
VMware: - VMware, Vsphere 3.5/4.1, ESX Server 4.1.0, VMware Virtual
Desktop Infrastructure (VDI), VMware View.
Operating Systems: - Windows Server 2008 R2, Windows Server 2000/2003
SP1/ 2008, Windows XP/Vista/7
Application Servers: - Microsoft Active Directory 2003/2008, DHCP, DNS,
Microsoft Internet Information Services (IIS) 6.0/7.0
Backup Solutions: - Symantec Backup.
Desktop Application: - Microsoft Office 2003/2007/2010, Outlook
2003/2007/2010.
Other Peripherals: - Dot Matrix Printer (TVS, EPSON), LaserJet Printers
(Canon, HP), Canon Scanners etc...
career Profile
1. Working in CSS Technergy Ltd, Hyderabad.
Role : Asst Manager (Technical).
Duration : AUG 2013 to till date
Job Responsibilities: -
. Using VMware vCenter, created DataCenter Environment by creating
VMware clusters, adding ESX hosts in the clusters, and implemented HA
and DRS.
. Installed and configured ESX 4.0 Servers on Blade Servers.
. P2V and V2V conversions by using VMware Converter.
. Monitoring and managing performance of ESX servers and Virtual
Machines.
. Installing, configuring and troubleshooting VMware View
. Created clones and templates of Virtual Machines
. Deploying VMs through Templates.
. Created & Troubleshot Virtual Networks and vSwitches
. Installed following servers Win98, Win XP, Win NT, Win 2000, Win 2003,
Win 2008 etc.
. Configured DNS, DHCP etc.
. Configured HP Blade DL460 using the ILo & Onboard Administrator.
. Responsible for deploying, managing, and maintaining HP Proliant BL-
series C-class blade servers and DL-series servers.
. Worked with business clients to evaluate, streamline, and improve
current systems, processes, and workflow.
. High availability, Clustering, VMotion, Storage VMotion.
. Customizing guest operating system on Virtual Machines.
. Setting up and monitoring performance monitoring and capacity
planning.
. Managing Tasks, Events and Alarms.
. System Administration-Managing Users, Groups, Roles and Access
Permissions.
. Highly Proficient in Microsoft Office Suite: MS Project, PowerPoint,
Excel, MS Word and Microsoft Productivity applications.
. Troubleshooting VMware ESX and virtual machines.
. Creating templates, VMware cloning, virtual machines.
. Securing Network Resources with NTFS permissions, Security Policies.
. Installation, Configuration and Administration of Windows 2003 and
2008 OS
Installation of ADS.
. Managed and maintain a 110 Windows 2000/2003 Active Directory
Servers.
. Coordinated in planning, design and deploying the Active directory
infrastructure.
. Documentation of complete process and also involved in writing help
and support document for internal users.
. Coordinated in Planning, purchasing the Infrastructure requirements
such as servers and software.
. Maintaining and monitoring server performance, antivirus logs.
. Vulnerability assessment, reporting Highlighting and managing
evolving security threats.
. Developing new methods to detect security events. Analyze security
operations performance to drive continuous improvement.
. Tracking & maintaining inventory of all software, hardware and other
assets.
. Communicating with vendors if any hardware or other devises problems
persist.
. Following up by mails or telephonic with the vendor's if SLA exceeded
on any of the issue.
. Taking data backup of project data and keeping it in safe.
2. Worked in WIPRO INFOTECH, Hyderabad
Role : System Administrator (Sr. Desktop Engineer
L2).
Duration : MAR 2011 to JULY 2013
Client : GENPACT, Hyderabad.
Job Responsibilities:-
. Partial access on Active Directory console of different network
domains.
. Installation of Hot fix and patch updates on server and client
machines.
. Installation and troubleshooting of win 2000/XP/Vista, Windows7
Desktops/Laptops.
. Support to Citrix and network related issues for sub-clients.
. Computer Assembling, Troubleshooting, Software Installations
. Handling tech support calls through Web Clarify Application(Cadre
12.0) and HPSM
. Installation of software's according to the user requirement with
proper approvals from the respective managers and IT security
services.
. Troubleshoot Application Issues on Windows XP and Windows 7.
. Installation of all Software MS SQL, Visual Studio, Java.
. Administration and maintenance of Microsoft Windows 2003 and XP
Desktop and Laptops Maintenances.
. Installation, configuration and troubleshoot Desktops and
Applications.
. imaging workstations and server via Norton's Ghost
. Installation, configuration and Maintaining of Network Printers.
. Remote Support for User's in onsite or Client Location
. Installing and Troubleshooting Different Types of Applications like
Oracle, Microsoft and Different Types of Software Development.
. Installing, Configuring and Troubleshooting of E-Mail clients like MS-
Outlook and Lotus Notes.
. Troubleshooting of hardware and network related problems.
. Installing and configuring Network Printers.
. Troubleshoot client server applications, web site, DNS and general IP
based network related issues
. Logging a call and Coordinate with vendor for Replacement of faulty
Hardware
. Installation & Configuration of VPN and Wi-Fi.
. Working on the Business critical cases and alerting the other teams on
the same by Opening a bridge call.
. Installation and troubleshooting of Juniper and Nortel VPN
. Moving user profilers from one OU to another OU as per the business
and user requirement with the proper approvals.
. Coordinating with Network, Server and Security Teams to resolve
issues.
. Good Understanding knowledge on LAN/WAN Technologies
. Trouble Shooting and maintaining Dell Laptops: Latitude D510, D520,
D530, E5400, E5420, Latitude 420,430.
. Working experience with connecting remote device using net meeting and
remote desktop features in windows environments.
. Taking care of calls and providing support to the End-users through
Web-Clarify application ticketing system.
. Monitoring Symantec Antivirus last updated date of laptops and desktop
through SAV Console.
. Managing and Resetting of user id's in active directory.
. Hardware /software fault detection and vendor liaison
. Liaise with customer accounts as required
. Recovering of Deleted Mailboxes.
. Analyze and resolve escalated problems within target
. Document and implement changes to technical standards as required.
. PXE Server is configured for deployment of desktops and laptops,
Symantec Ghost
. Coordinate with Network team to create and maintenance of VLAN s.
3. Worked in HCL INFOSYSTEMS LTD, Visakhapatnam.
Role : Customer Service Engineer
Duration : March 2010 to Sep 2010
Responsibilities :-
. Support and help desk responsibilities for clients, via phone,
having trouble requesting. Working experience with connecting
remote device using net meeting and remote desktop features in
windows environments.
. Installation, configuration and Maintaining of Local, shared and
Network Printers.
. Provide the rights to related process owners and clients.
. File and printer sharing services.
. Assembling and troubleshooting desktops and other office equipments
. Maintaining AMC systems, printers and Scanners.
. Managing and Active Directory console of different network domains
. Antivirus and Anti-spam installation and troubleshooting.
. Good Understanding knowledge on LAN/WAN Technologies.
. Provide technical consultation and troubleshooting of Windows based
computers.
. Solving the Basic Queries of Hardware and Networking problems.
. Troubleshoot hardware, software, and any networking problems that
arise. Set up newly purchased computers and reconfigure existing
computers in the office.
Academic Qualifications: -
. Diploma in Information Technology from A.A.N.M & V.V.R.S.R
polytechnic with the aggregate of 70%
. Secondary School Certificate (S.S.C) from Board
of Secondary Education from Kommareddy Public School with the
aggregate of 80%.
Personal Details:
Name : D Venkata Surendra
Fathers' name : D Satyanarayana
Date of Birth : 16th April, 1991
Marital status : Unmarried
Language Known : English/ Telugu and Hindi
Religion : Hindu
Nationality : Indian
Permanent address : D/NO: 1-92,
Munjuluru (Post),
Bantumillu (Md),
Krishna (Dt),
Pin code -521369
E-Mail address : ***********@*****.***,
***********@*****.***
PLACE: Hyderabad
DATE: (Venkata Surendra D)