PCA

Andrea Wright

**** ********* ** ***** ** ***** • ************@*****.*** • 757-***-****

Education

Bachelor of Science Degree, Criminal Justice, GPA: 3.36/4.0

ITT Technical Institute, Norfolk, VA, September 2011

Earned “Dean’s List” recognition for outstanding academic performance.

Associate of Applied Science Degree - Criminal Justice GPA 3.0/ 3.80

ITT Technical Institute, Norfolk, VA, September 2009

Technical Competencies & Training

Courts & CJ System Criminology Principles of Policing Law Enforcement

Reporting CriminalInvestigation Forensics/Crime Scenes Investigations

Probation and Parole Transportation Security Emergency Procedures

Physical Security Anti-Terrorism/protection Hazmat Hazards Finger

Printing Collection of Evidence

Computer Proficiencies

Microsoft Word • Excel • Access Blackboard • Windows 2000, 2003. 2007 &

VISTA • C++ Programming Internet • Email• PowerPoint • Graphics • Letters

and Reports • Type 40 wpm

Other Skills

PCA Certified, CPR Certified, First Aide Certified, Bloodborn Pathogens

Certified

Customer Support Experience

Sussex 2 State prison April 2013-April 2014

Corrections Officer-Conduct head counts to ensure that each prisoner is

present. Monitor conduct of prisoners in housing unit, or during work or

recreational activities, according to established policies, regulations,

and procedures, to prevent escape or violence. Inspect conditions of locks,

window bars, grills, doors, and gates at correctional facilities to ensure

security and help prevent escapes. Record information, such as prisoner

identification, charges, and incidences of inmate disturbance, and keep

daily logs of prisoner activities. Search prisoners and vehicles and

conduct shakedowns of cells for valuables and contraband, such as weapons

or drugs. Use weapons, handcuffs, and physical force to maintain discipline

and order among prisoners. Inspect mail for the presence of contraband.

Guard facility entrances to screen visitors. Maintain records of prisoners'

identification and charges. Process or book convicted individuals into

prison.

Linxx Security August 2012- April 2013 (T.W.I.C Card)

Armed and Unarmed Security Officer (S.C.O.P) - Monitor and authorize

entrance and departure of visitors, and residence against theft and fights

maintain security of premises. Write reports of daily activities and

irregularities such as equipment or property damage, theft, presence of

unauthorized persons, or unusual occurrences. Warn persons of rule

infractions or violations. Check Military and BAE ship yard Works Id’s,

Call police or fire departments in cases of emergency, such as fire or

presence of unauthorized persons.

Top Guard Security Nov 2011- August 2012

Armed and Unarmed Security Officer (S.C.O.P)- Monitor and authorize

entrance and departure of employees,visitors, and other persons to guard

against theft and maintain security of premises. Write reports of daily

activities and irregularities such as equipment or property damage, theft,

presence of unauthorized persons, or unusual occurrences.

Warn persons of rule infractions or violations, and apprehend or evict

violators from premises, using force when necessary. Call police or fire

departments in cases of emergency, such as fire or presence of unauthorized

persons.

Alutiiq Contractor/ The ARC Nov 2008 – Nov 2011

Personal Property – (T.W.I.C card) Accurately perform data entry for DPS,

Microsoft Office Excel spreadsheets, calculations, and analyze information;

file several categories of documents, print 1299 forms for shipment and

storage files, answer telephones professionally & record messages

accurately.

Navy Personnel Pay Support Center Comptrollers General Clerk - Successfully

copied purchase order forms for within & outside the USA; performed data

entry for FedEx Invoices log, added invoice numbers/date/amounts/paid

date/confirmation numbers. Proficient at Microsoft Office Excel

spreadsheets, budget analysis information,creating/editing text, graphics,

letters, reports, work on credit cards for Navy, updated status of cards,

filed paperwork,daily reports, input order by date, opened/received mail

(FedEx, UPS).

Nuclear Supply Handler - Administered $20 – $90k budget; loaded nuclear

supplies onto ships (placed into storage spaces).

Warehouse Support General Labor - Handled food and lift up 80lbs for ships

and submarines; received and inventoried stock items, recorded data,

investigated discrepancies, used ID tags/stamps/electric marking tools to

adhere to compliance policies.

Additional Customer Support Experience

Customer Service Assistant Manager - Sonic Drive Inn, Chesapeake, VA 2001

to 2008

Customer Service Assistant / Care Provider/ Diet Aide - Westminster

Canterbury, Virginia Beach, VA 2006 to 2007

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