Customer Service Manager
Resume:
Lisa M. Efstathiou
Customer Service Embassador
Carol Stream, IL. 60188
****.**********@*****.***
Lisa M. Efstathiou
Carol Stream, IL. 60188-2999
****.**********@*****.***
Seeking a fast-paced, high energy full time position with a company that
has great employee benefits with which I could kick start an enjoyable and
lucrative career with.
Experience
Windy City Enterprises
McDonald's Location #17760
St. Charles, IL Location
03/2012-current
Shift Manager
Responsible for upholding 5-star quality customer service, hiring and
training new crew, handling customer complaints, and ordering new
product.
I plan on leaving soon, because I only receive 20 hours a week
even though I have open availability and seniority
Starbucks Coffee Company
Bloomingdale, IL and Glendale Heights, IL Locations
08/2008-01/2013
Shift Manager
Responsibilities included customer service, food service, scheduling
crew members, and head of HR for our location
Our store closed in January 2013, and I decided not to relocate,
but instead to pursue going back to school full-time
Baskin Robbins 31 Flavors
Glendale Heights, IL and Bloomingdale, IL Locations
02/2004-10/2013
Cake Designer
Responsibilities included customer service, food service, taking
custom cake orders as well as building and decorating cakes for
customers
Only a part-time summer seasonal position
Super Target
Glendale Heights, IL and Wheaton, IL Locations
08/2007-01/2013
Department Float
Worked in many departments including Starbucks, Food Ave., Deli,
Bakery, Grocery, Hardlines, Softlines, Cashier, and Customer Services
Left to pursue going back to school full-time
School
Glenbard North High School 08/2000-06/2004
Carol Stream, IL. 60188
Received a General Education Diploma
Blackburn College 08/2004-06/2005
Carlinville, IL. 62626
Studied for a Major in Business and a Minor in English
Other Experience/Certifications
10/2013- Received Illinois Department of Health Sanitation and Food Safety
License
10+ years Customer Service Experience
10+ years Food Service Experience
5+ years Management Experience
Volunteering
2004 Habitat for Humanity Ambassador
Blackburn College
Humanitarian Award Fall 2004
2012-current RMHC Volunteer
Robert H. Lurie Hospital in Chicago, IL
Humanitarian Award Winter 2013
2008-current Heartland Blood Centers
Warm Hearts Award Winter 2013
Contact this candidate