Manager Insurance
Resume:
JULIE ANN COX
Ingleside, IL 60041
*****-***@***.***
OBJECTIVE
To obtain a position where I can use my administrative, organizational, and communication skills.
EMPLOYMENT HISTORY
Synergy Physical Therapy Libertyville, IL
Receptionist/Clerk 8/2011-5/2014
Answered telephone and provide routine information.
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Greeted patients, families, and visitors.
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Checked-in and scheduled patients in Scheduler.
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Entered patient’s information into Web PT System.
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Pulled charts, prepared paperwork, and filed as needed.
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Called insurance or workman’s compensation company to verify patient’s benefits or get status of unpaid claims.
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Created invoice, collected payment for services, and mailed end of month statements using QuickBooks.
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Sent patient’s medical records and bills to lawyer or workman’s compensation company as requested.
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Trained new employees.
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Sysmex America (contracted through Aerotek Professionals) Mundelein, IL
Decision software for the clinical laboratory 11/2008-12/2009
Support Admin
Provided administrative assistance for the Health IT Department including customer support, Metrix reports,
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purchasing, and inventory control in a call center environment.
Answered phone and assisted customers by delegating Metrix Help Desk Tickets to the support team.
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Processed SAP purchase requisitions and purchase orders for customer hardware and office supplies.
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Scheduled travel arrangements for department associates.
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Participated in physical inventory control.
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Scheduled meetings, ordered food and arranged room.
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Bureau Veritas North America, Inc. (formerly Kemper Insurance Co.) Lake Zurich, IL
Safety, Health, Environmental and Laboratory Services 01/1994-07/2008
Support Staff
Provided clerical support to Senior Ergonomics Manager and field staff.
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Processed safety/ergonomic reports using Microsoft Word, Excel, PowerPoint and Outlook.
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Used Deltek to process/assign incoming work order requests.
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Checked/approved field staff expenses.
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Transcribed dictated documents.
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Used copier, scanner, hole punch, and fax, binding, laminating and stamp machines.
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EDUCATION
Associate in Applied Science, William Rainey Harper College, Palatine, IL
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