Customer Service Sales

Daniel Hudson

** ***** **. ******, ** ***** 857-***-**** ******.********@*****.***

Objective

To obtain a position, where I can grow and utilize my excellent customer service, media and computer skills.

Experience

Center for Career Development and Ministry 11/2013- Present Dedham, MA

Office Assistant- (Per diem)

• Manage Access Database of Clients information

• Data entry using Microsoft Access and Excel software

• Answering of Phones, Mailings/Customer Service

• Scheduling meetings and preparing agendas

• Preparing budget/ Monitor budget reports and Client Statistics

• Greeting and Accommodating incoming clients

• Setting up meetings between clients and counselors

• Filing document information/ Receiving and depositing checks

• Organizing and maintaining office and client waiting area

Workout World 11/12-11/13 Norwood, MA

Front Desk/Admin

• Greeting members and guests promptly

• Monitoring and securing facility

• Handling Phones/Customer Service

• Processing memberships and concessions sales

• Monitoring members accounts during check-ins for delinquencies

• Cashier management and inventory control

Children’s Hospital Boston 06/11-10/2012 Boston, MA

Gift Processing Assistant

• Provide support for constituent management in Raiser’s Edge donor database

• Assist in booking and tracking of gifts

• Strong interpersonal skills

• Consistently meet deadlines

• Strongly detail oriented, high level of accuracy, and good prioritization skills

• Perform other special projects as needed

Partners In Health 11/11- 2/12 Brookline, MA

Gift Processing Assistant (Seasonal)

• Data entry using Excel and Raisers Edge software

• Assist in booking and tracking of gifts

• Scanning and entry of checks from donors into database

• Filing of documents and checks

• Strongly detail oriented, high level of accuracy, and good prioritization skills

Footaction USA 09/08-09/10 Dedham, MA

Sales Associate

• Top sales performer with a proven record of displaying excellent customer service skills

• Skilled in several areas such as inventory control, order processing and cashier management

• Excellent problem solving ability

• Reliable, energetic, hardworking and recognized for handling additional responsibilities

Bay Cove Human Services 06/06-07/06 Boston, MA

Clerical Office Assistant (Seasonal Position)

• Performed faxing, photocopying

• Perform related duties as assigned, including assisting other department staff when necessary

Education

Mattapan Tech Boston, MA

Massachusetts College of Art Boston, MA

Skills

Bilingual

Able to communicate in Spanish

Dedham Public Television 1/10-3/10 Dedham, MA

Certificate in Studio Production Basics

ABCD Community Development 12/06-05/06 Boston, MA

Certificate in Basics of Web Design

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