Customer Service Sales
Resume:
NICHOLAS C. KATSIKIS
Blairstown, NJ 07825
E-mail: **********@*****.***
_
Fosters a positive, resourceful work environment.
Adaptable to changing conditions, project specifications, and material
selection.
Juggles many priorities and is able to multi task effectively with limited
or no supervision.
High ethical standards, and principled in practice.
Strong conceptual and problem solving skills.
Intuitive Consultant - Creative Solutions
Worthington, MA 2013
* Mediation and guided solutions for companies, small businesses and
individuals
* Make sympathetic connections to the experiences of the clients
* Use clear, calm communication, convey researched and intuitive reads
to analyze the priorities of a situation and guide its conclusion
towards quality results.
* Effectively negotiate resolutions to issues and ensures progress in
all areas of business
Visual Project Coordinator - Magickly Yours
Worthington, MA 2012- 2013
* Design and produce concept pieces for clientele
* Design logos and web layouts for customers
* Implement marketing and network ideas for scheduled
showings at various galleries and events
Event Coordinator / Arts Director - Infinite Entertainment Inc.
Cranford, NJ 2013
*
* Organized events and artists as well as managed accounts
* Arrange contracts, design and build installations for shows and
exhibitions
* Work one on one with clientele and plan details of each event
* Increased revenue through contract negotiations with hotels, ticket
companies and entertainment events
Head Production / Laser Technician / Customer Services Specialist- Simon
Stamps Inc.,
Turnersfalls, MA 2009 - 2012
Trained employees on how to perform custom and finished work
Maintained all company equipment and implemented all safety
procedures
Monitored project progression to insure deadline completion and
customer satisfaction
Increased speed / accuracy of service, reduced order errors by
more than 25%
Trained others on use of CO2 lasers and cooling machines
Performed data entry, generated reports, cross trained employees
interdepartmentally
Coordinated schedules, work meeting, production, shipping
Performed routine maintenance and janitorial duties
Deli / Customer Services- Williamsburg Market,
Williamsburg, MA 2009 -
2009
* Work with other team members of the deli department to come up with
marketing and sales ideas
* Maintain and keep clean as well as operate all deli machinery and
equipment
* Stock and order deli products and replacement parts as needed
* Maintain a healthy and sanitary, well organized food production and
sales department while adhering to the strict FDA guidelines and
Williamsburg Market health standards
* Developed and maintained a proper customer service relationship with
each customer and client of the Williamsburg Market
Youth Counselor and Mentor - Swift River Academy,
Cummington, MA 2008 - 2009
* Implement and execute daily tasks set forth by the Academy youth
counsel
* Carry out routine duties for both the Academy Board of Mentors and the
Youth Therapists
* Engage and enlighten students about good choices, while exemplifying
the standards set forth by the Academy of Swift River and its founding
Organization
Substitute Teacher - Grades K-12, Cranford Board of Education
Cranford,
NJ 2007 - 2008
* Implement and execute daily tasks set forth by the teacher
* Carry out routine duties for both the Cranford Board of education and
the New Jersey State Board of Education
* Engage and educate students while exemplifying the standards set forth
by the Cranford Board of Education and the NJ State Board of Education
Dispatcher / 911 Operator - Union County Police Department
Westfield,
NJ 2005 - 2007
* Operate emergency 911 response
* Record and file both electronically and by hard copy, all radio
broadcasts
* Transmit and record all phone, fax, radio messages
* Dispatch O.E.M., N.A.W.A.S., police vehicles and other local and
municipal law enforcement.
* Monitor all police activity throughout the twenty-one towns in Union
County
EDUCATION:
Gibbs College
Katharine Gibbs School of Design
Union County College
Accolades:
* Governor Award Winner Art Education - Mixed Media
* Union County PBA Award Recipient for Outstanding Citizen
* Voted New Jersey's Best Artist by Very Special Arts New Jersey
Contact this candidate