Customer Service Sales
Resume:
704-***-****•****************@*****.***
Destiny Notice Calhoun
**** ******* **** ***.*, Charlotte, NC 28210•704-***-****•****************@*****.***
Destiny Notice Calhoun
Objective
Friendly Sales Associate adept at working in diverse retail and customer service environments.
Experience
May 2013-Current
Zaxby’s Charlotte, NC
Cashier/Customer Service Rep
Greeted customers entering the store to ascertain what each customer wanted or needed.
Politely assisted customers in person and via telephone.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and
resolving problems on the spot.
Assisted customers with food selection, inquiries and order customization requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Described product to customers and accurately explained details and care of merchandise.
June 2011-June 2012
Portfolio Recovery Associates Hampton, VA
Account Representative
Notified and located customers with delinquent accounts and attempted to secure payments
Reviewed credit reports
Recorded information about financial status of customer and status of collection efforts
Formulated creative payment plans for customers
2010-2013
Newport News, VA
Data Entry Clerk/Administrative Assistant
Handle outgoing and incoming calls
Manage office filing
Assuring office is neat, and stocked with necessary tools for functionality
Oversee receptionist area, greeting all guest and responding to telephone and in-person request
Skills
Creative problem solver
Multi-line phone talent
•Shipping and receiving professional
•Local/state health laws knowledge
•Cash flow management
•Strategic sales knowledge
Shipping and receiving professional
Local/state health laws knowledge
Cash flow management
Strategic sales knowledge
704-***-****•****************@*****.***
Destiny Notice Calhoun
Education
2009-2013
Olympic High School Charlotte, NC
High School Diploma
References
References are available on request.
Contact this candidate