Supply Chain Customer Service

PROFESSIONAL EXPERIENCE

Company Name: Wyndham Worldwide (Strategic Sourcing Group)

Location: Parsippany, NJ

Title: Manager, Sourcing & Spend Analytics

May 2008 - Current

. Procurement

Managing the F&B, OS&E (Property Operating Supplies & Equipment),

Facilities (Copiers/Printers, Furniture, Office Supplies, Mailroom

Management, Security, Energy, FF&E), Professional Services (HR, Legal,

Finance) and Marketing (Print & Online) a total of above $300M in

spend that includes $50M combined in F&B & OSE spend.

o Reviewing spend in the specific categories mentioned above to

identify consolidation and cost savings opportunities.

o Identifying suppliers within categories and issuing RFPs.

o Creating RFP packages using an online RFP software

o Analyzing bid responses and presenting recommendations to key

business stakeholders (VP and above) followed by bid award.

o Further negotiating with the shortlisted supplier for price

reductions and/or better service terms

o Tracking forecast Vs Actual Budgets and working with Corporate

finance to adjust CAPEX and OPEX budgets in line with savings

achieved

o Ongoing Supplier Management

Some Key Suppliers Managed: Hubert, Sysco Guest Supply, American Hotel

Register, Resort Supply, Sharp, Canon, Concur, Officemax, Pitney

Bowes, RR Donnelley, Ipaper, Graphics Communications, Quad Graphics,

Merrill Corporation, Universal Mailing, Earth Color

. Contracting

o Working with business stakeholders & legal to generate contract

template and/or SOW (for IT categories) to include all

negotiated price and service terms

o Work with legal during the entire legal review process to answer

any questions on negotiated terms

o Work with Risk to ensure language around limitation of

liability, liability limits and indemnification is within

acceptable limits of company policy

o Work with IT Security & Privacy to ensure supplier has passed IT

security and privacy assessments

o Work with Finance and A/P to set up supplier in the system

o Manage the vendor contract for its term and address any

price/service related issues

. Spend Analytics

Managing the collection, analysis and reporting of $2B (US+

International) in company's overall spend and separate iteration of

the similar process for company's diverse spend.

o Managing a team of spend analysis experts overseas that executes

the compiling and categorization of spend data

o Acting as subject matter expert to help the team slice and dice

the data based on company's business structure

o Working with the team to continuously improve the spend analysis

process by coming up with set database procedures (SQL queries)

for repetitive process steps.

o Collaborating with stakeholders from various Business Units

(Brand VPs & VPs of Finance) to share results of the analysis

and obtain approval for publishing.

Highlights:

. "Count on Me Award" winner (A top award in Wyndham given to

individuals who exemplify customer service and go above and beyond

their job duties to help their customers.

. Strategic Sourcing "Star Award" winner.

. Picked by the Chief Procurement Officer to receive six sigma training

and in the process run a company wide project to improve the overall

contract process

. Selected to be the business lead for Wyndham's upcoming implementation

of Oracle "Procure to Pay" based on extensive knowledge of the

company's procurement process

SGS US Testing Company Inc

Location: Fairfield, NJ

Title: Business System Analyst (Oracle 11i Financials)

Feb 2007 - May 2008

. Analyzing currently used data entry methods for the Oracle ERP system

to make them logical and ensure all Oracle system functionalities are

used during data entry. This also involves creating Access, Excel

reports segregating necessary data facilitating users to enter data

effectively.

. Creating Access, Excel reports (10 count) that help management gain

more visibility in the business E.g. Invoice Aging Report by

Salesperson, Inter Company Payments tracking by various sorts, Open

Sales Orders.

. Created an access database which has given the business their much

needed missing link between A/R (Billing) & A/P transaction for each

sales order.

. Working directly with the Asst Vice President on special projects to

improve selected business processes.

. Visited Hong Kong twice in 2008 to present suggested resolutions to

A/R problems to the company CEO, COO and CFO.

. Oracle 11i Order Mgmt,A/R, I Procurement functional expert and the "go

to" person for any functional problems and queries. Liaising with

Oracle Business System Analysts for higher level system problems.

. Liaising with an overseas (China) sales order entry team for timely &

accurate processing of sales orders.

. Providing support to the overseas team in regards with Oracle system

problems.

. Procurement of IT equipment for the entire business through the Oracle

I procurement system.

TURNER LOGISTICS (A wholly owned subsidiary of Turner Construction Company)

www.turnerlogistics.com

Location: Hawthorne, NY

Title: Supply Chain IT Applications Engineer

Nov 2004 - Jan 2007

. Implementing and deploying a web based enterprise wide E-Sourcing

application for MEP Procurement/Supply Chain.

. Working with supply chain (Sourcing) Product & Process managers,

operations management for understanding business needs and then with

the developing team translating the business needs into requirements

for E-sourcing System.

. Conducting meetings with the developing team to phase the project out,

accurately laying down requirements for the end product for each phase

and prioritizing new development requests. Assisting developers with

analysis of defects and modifications after roll out.

. Database administrator for the E Sourcing application. Configuring the

application through admin controls and SQL queries for enhanced user

experience. Assisting users with system problems and provide

analytical support. Software testing, bug detection and tracking for

new module roll outs and day to day activities. Creating reports

(using VB Report Designer) in the application e.g., day to day

reports, higher level business management reports. Creating user

initiated and event triggered notifications in the application.

. Defining user groups in the application and designing notifications

around them. Facilitating supply chain product managers to effectively

manage their relationships with vendor partners (manufacturers) by

placing the vendor contacts in specific user groups in line with their

(manufacturer's) business model. Defining super users through

interaction to enhance basic level application support at the business

unit level.

. Developing user guides/training manuals for users. Conducting training

sessions for users across the country.

. Continuous analysis of the application for identifying gaps between

its functional architecture and intended business use. Closing the gap

through admin work, configuring and new development requests at times.

End user communication about routine and emergency

maintenance/upgrades.

. Content Management expert for managing document vault on the company

intranet portal.

. MEP Contracts reconciliation involving tracking, resolving

discrepancies in Purchase orders, Sub contractor change orders in

Prolog (Contract Management System). Closing projects by analysis of

all contracts and reporting final cash reserve/risk reserve numbers.

Have closed more than 100 projects.

SNAPPLE BEVERAGE GROUP, Rye Brook, NY

Materials/Inventory analyst in SAP (Consultant)

April 2004 - Nov 2004

. Single point of contact for 8 supplier sites (Over 700 skus).

Processing daily purchase orders, production orders, material

releases, finished goods inbound & out bounds in SAP.

. Analysis in SAP to identify and resolve discrepancies in inventory

(e.g. holds, residual inventory).

. Active member of a group specially formed to identify and resolve

problems in the supply chain business process (e.g. misapplication of

PO's, Co-packer compliance) headed by the supply chain director.

. Periodic G/L account maintenance.

. Suggested a new method of referencing PO's in SAP for material co-

ordination reducing discrepancies to less than 20 %.

. Inventory reconciliation and posting corresponding adjustments at the

end of each financial period (monthly) for assigned sites.

EDUCATION

. Bachelor of engineering degree. Pune University

Major: Production engineering

CERTIFICATIONS

Oracle 11i MM module

. Six Sigma Green Belt

COMPUTER SKILLS

. Oracle 11i E Business Suite (Order Management, I Procurement, AR,

AP,GL), Sharepoint, Starlims, Prolog Manager, SQL, VB Report

designer, Microsoft Access, Visio, MS Office Tools, SAP R/3 (MM).

EMPLOYMENT STATUS

. H1-B (H1-B transfer required)

SALARY REQUIREMENTS

. $130,000 Per Year

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