Customer Service High School

Zach A. McLaughlin

** ****** ********, ****, **

289-***-**** • ***************@*****.***

PERSONAL SKILLS

• Experience in Information Technology

• Self-taught to record music, recorded several bands

• Build print screen press to print shirts for bands to merchandise

• Photoshop, Microsoft Word, Excel, PowerPoint, Outlook, Web Design, CAD software

• Image new computers to set guidelines required

• Welding and machining experience

WOR K EXPERIENCE

General Laborer, Markham Property Ser vices, Markham, ON 2013 – 2014

• Property managed at Sunnybrook Hospital and Ontario Science Center during winter

• Operated Kubota and Kioti tractors for snow removal

• Kept up with and exceeded standards set by clientele

General Laborer, Clayson Masonr y, Ajax, ON 2011 – 2013

• Performed interior and exterior contract construction services jobs

• Used power and hand tools

• Assisted with demolishing, dry walling, repairing foundations and any duties other

required

IT Assistant, Harper Collins Publishing, Scarborough, ON 2009 – 2011

• Imaged Network Win XP Operating System PC’s using PXE boot

• Installed supplemental software based on departments/user basis – Exchange e-mail,

Office network drives

• Transferred user data from old to new computers

• Tore down and installed new desktops for users

• Assisted with removal of data on computers scheduled for recycling

• Assist with tracking asset moves and inventory using asset tracking software

Customer Service Specialist – Produce, Wal Mart, Ajax, ON 2009 – 2011

• U sed portable computer barcode gun for inventory control

• Replenished stock on shelves

• Completed WHMIS and general safety training

EDUCATION

Ontario Secondary School Diploma, Ajax High School, Ajax, ON 2012

• Certificate of Endorsement in Technological Studies

REFERENCES AVAILABLE UPON REQUEST

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