Sales Management

SAGAR MAHANTESH KARUR

**** ********* *******, *** ****, Richardson, Texas - 75080, 469-***-****

*****.*****@*****.***, *********@********.***, http://www.linkedin.com/in/sagarkarur

OBJECTIVE

Experienced IT professional seeking summer 2014 internship in the field of Information Systems

SKILLS

Oracle Siebel CRM, SAP CRM Data Warehousing, SAP BO, Dashboards

SAS Enterprise Miner, R Siebel UCM, Oracle Data Quality

Data Mining, Predictive Analytics Google Analytics, Crystal Reports, KPI

Market Basket Analysis, Cluster Analysis MS VISIO, Use Case, Test Case

SDLC Waterfall, Agile - Scrum RDBMS, Oracle 10g, MS Access

C, Java, SQL, PL/SQL, Siebel Scripting VersionOne, MS Excel, MS Word

EDUCATION

MS in Information Technology and Management Expected May 2015

The University of Texas at Dallas GPA 4.0

Relevant Courses: Enterprise Systems & CRM, Business Data Warehousing, Business Intelligence,

Web Analytics, Systems Analysis and Project Management, Database Management, Statistics

Bachelor of Engineering, Electronics and Communication June 2010

Visvesvaraya Technological University GPA 3.75

GRADUATE DEGREE PROJECTS

Developed predictive models for a Portuguese financial firm to identify if a prospect would subscribe

for the term deposit and to target the most profitable customers for the firms next marketing campaign

Developed reports and dashboards using Crystal Reports, Web Intelligence and Xcelsius. Built OLAP

reports and performed data mining activities using the SAP Business Data Warehouse System

Designed entity relationship model & implemented a database application in MS Access which helps

users to reserve courts/lockers, buy/lease equipment’s from the store and enroll into wellness programs

P ROFESSIONAL EX PERIE NCE

Business Analyst at Infosys Limited, Client: Capital One Bank December 2010 - July 2013

Implemented Siebel CRM as the Sales & Relationship Management platform for sales automation of

business banking processes, which gave a 360 degree view of the customer relationships

Collaborated with Business stakeholders and developed prospect management, relationship planning,

pipeline management, and servicing of products modules which increased the productivity of Bankers

Developed modules to link companies and contacts in relationships, automation of email functionality

for specific kind of service requests and opportunities worth over 60,000 USD

Implemented Oracle Siebel UCM as the Wholesale Customer Information System which functioned as

a master source of customer information for all of the bank’s third party applications

Worked as a single point of contact for the technology teams and Business stakeholders for

troubleshooting application issues and report the daily status to the stakeholders through VersionOne

Worked as the project’s Configuration Controller and revitalized best practices and standards in the

project which resulted in lesser number of defects raised

Performed Data Matching and Cleansing operations using Oracle Data Quality which reduced the

duplication of customer records and helped in address cleansing of the companies and contacts

Experience of Unit Testing, System Integration Testing, Regression Testing using HP-Quality center

ACHIEVEMENTS & VOLUNTEERING

Member of the Deans Council at University of Texas at Dallas

First team to adapt agile methodology in the whole of BFSI vertical at Infosys Limited, thereby,

contributing to the agile center of excellence at Infosys Limited

Volunteered for Mamta, (A CSR initiative at Infosys) in fundraising events for underprivileged children

Won Distinguished Humanitarian Award from IEEE for developing engineering tools for the benefit of

humanity (http://discuss.itacumens.com/index.php?topic=78128.0)

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