Customer Service Sales

Location:

Posted:

May 21, 2014

BRIANNA S. MIHM

CAREER OBJECTIVE:

To obtain a position in the healthcare field that will enable me to utilize

my existing skills to obtain additional knowledge.

EDUCATION:

2013-PRESENT MARTINSBURG COLLEGE VIRGINIA

Major: Pharmacy Technician

2010 - 2013 BLACKHAWK COLLEGE MOLINE, IL

Major: A.A.S. Science

2006 - 2010 SHERRARD HIGH SCHOOL SHERRARD, IL

EXPERIENCE:

APRIL 2014-PRESENT PLANET FITNESS GADSDEN, AL

MEMBERSHIP SALES

Responsible for new member sales, positive member experience, and

cleanliness of the club. Greet potential members providing a great member

experience. Handle all front desk related tasks: answering phones, checking

members in, signing up new members, taking potential members on tours,

handling all changes made to a members account, facilitate member service

issues and questions, help maintain the neatness/cleanliness of the gym.

NOVEMBER 2013-MARCH 2014 BUFFALO WILD WINGS FAYETTEVILLE, NC

GREETER/GUEST EXPERIENCE CAPTAIN

Engage guests through their experience determine their needs and wants then

deliver that experience. Manage audio visual equipment/ experience

atmosphere. Follows up with guests to see how their experience is. Submit

weekly marketing objectives. Handles guest recover-handles complaints.

Generates business development and new sales ideas.

MARCH 2008-MAY 2012 HY-VEE ROCK ISLAND,

CASHIER/CUSTOMER SERVICE /FLORAL/GREENHOUSE/STOCK

Sell lottery tickets Scan Merchandise Stock Merchandise Plant Maintenance

Floral Arrangements Answer Phone System Cash/Credit Card Transactions.

Create repeat customers with a great attitude and a smile

COMPETENCIES

Software

. Microsoft Word Microsoft Excel

. Microsoft Windows Microsoft Access

. Microsoft PowerPoint Microsoft Internet Explorer

Classes

. Anatomy and Physiology I Anatomy and Physiology II

. Medical Terminology

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