Engineer High School

Albert Walls

*** ***** *** ******, ******, CA ***02

559-***-****, *********@*****.***

Summary of Qualifications

Graduate of IOT (Institute of Technology) technical school in Network

Support (Dean's List). CompTIA A+, Net+ and CTP Certified. Extensive

experience in troubleshooting, testing, surveying, planning and supervising

in telephone systems, voice mails and paging systems. Responsible for

installing terminating and testing Cat-5e, 6e as well as coaxial and

fiber.

Lexmark laser printers and Symbol hand scanners maintenance.

Immediate benefits offered

. 20+ years' experience in telecommunications

. 6+ years military experience - aircraft troubleshooting experience and

certified telephone system installation

. Skilled in relocation, additions to, and deployment of data and phone

systems

. Supervision experience: up to 7 subordinates

. Extensive experience in the diagnosis, troubleshooting and repairs of

phone systems, voice-mail, paging systems, data cabling and fiber optic

cabling

. Extensive help desk / customer support experience

. Training and coaching of new employees

. DMARC, MPOE, POS

Information Technology qualifications

. Installation, configuration, performance management, troubleshooting,

and diagnoses of various personal computer hardware to include, PCI, PCIx,

ISA, Motherboards, IRQ's, DMA, I/O addresses, RAID, SCSI, and various

other hardware configurations.

. Computer Network Configuration, Troubleshooting and Design.

. Windows/Linux networking command line. Configuration and setup of various

network Hardware (Switch, Routers, Gateways, Wi-Fi Access Points) to

include various media configurations

. Maintain passwords, data integrity and file system security.

. Linux/Unix Configuration and Setup

. Resolve Windows and Internet Explorer issues on desktop and laptops.

. Windows 2000, XP, Vista and 7. Server 2003

. Active Directory, Group Policy, NTFS/Share Permissions

. Extensive training and preparation for the following certification exams:

CompTIA A+ Certification, Comp TIA CtP Certification and CompTIA Net+

Certification.

Employment History

SierraTel Business Systems Oakhurst, CA

July 2004 - November 2011

Field Engineer: Installed and repaired numerous electronic and digital

telephone systems and voice mails. Installed and terminated data, voice

and fiber optic cables. I also had duties as a project supervisor on large

installations.

Temp Agencies Fresno, CA

September 2013 -May 2014

Serviced Lexmark printers, IBM blade servers, IBM pc servers, replacing

failed hard drives (Raid), Installation of wireless access point (802.11n)

and testing, migration from Window XP to Window 7, hand scanners, software

installation.

Awards: USAF NCO Professional Military Education Graduate, USAF Good

Conduct Medal w/1 Device, USAF Longevity Ribbon, Small Arms Marksman

Ribbon, USAF Training Ribbon, Institute of Technology Dean's List (4.0)

Education

Institute of Technology Clovis, CA

2012 - 2013

Student: Network Support Technician

Awards: Dean's List Recipient

USAF Telecom School Sheppard AFB, TX

1981 - 1982

Telecommunications installation and troubleshooting

Volunteer

Emeryville High School Emeryville, CA

1995 - 1999

Coach- Boys Varsity&Freshman B-ball &Football

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