Customer Service Warehouse

Quentin Mosby

********@*****.***

**** ****** ***** ******: 317-***-****

Indianapolis, IN 46254

Dedicated worker in a warehouse environment; several years of experience in shipping and

receiving, loading and unloading freight, record keeping of inventory and driving standup/sit

down forklift trucks. Consistently achieved record high satisfaction rating in productivity,

and improvements to the bottom line and turnaround of operations.

Respected and experienced warehouse associate; instilled a shared, enthusiastic

commitment to warehouse safety standards and procedures. Lead by example and ensured

the execution of all standard operating procedures, guidelines and quality.

Areas of Expertise

Forklift Truck Operation Customer Service RF Scanner Gun

Armed Security Guard Inventory Shipping and Receiving

Professional Experience

NCCI/Mosby Field Services LLC Indianapolis, IN 02/2011 01/2014

Field Inspector

• Field inspection work for various companies as it related to insurance claims

• Retrieved documents from customers for loan modification

• Verified if a business is open and operational

• Took photographs of the business or home at lenders request

Cintas Indianapolis, IN 12/2010 02/2011

Shredding Specialist

Destroyed customer's confidential documents by operating a

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shredding and baling machine

Loaded and unloaded trucks

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Operated a forklift truck

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Volt Staffing Indianapolis, IN 07/2010 09/2010

Warehouse Associate

Forklift truck operation (stand up/sit down)

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Counted and kept records of Inventory

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Stocked merchandise on the shelves

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Loaded and unloaded freight onto trucks

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Blue Line Security Indianapolis, IN 09/2009 05/2010

Armed Security Officer

Provided continuous surveillance of all security aspects of the

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buildings and grounds and promptly investigated and reported all

potential and actual security violations

Thoroughly patrolled assigned areas, made notes of any conditions

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that could be hazardous and promptly reported them to the

appropriate authority

Diligently reviewed daily security log at start of my shift and ensured

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accurate documentation of shift activity in department computer

prior to the end of my shift

Responded expediently to all emergency alarms in accordance with established policies and

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procedure

GlasCraft Incorporated Indianapolis, IN 06/2007 04/2008

Warehouse Associate

• Loaded and unloaded trucks with freight

• Mailed and packed items and worked closely with UPS

• Performed other duties as needed

• Maintained a clean and working environment within the warehouse

Woods Katy Industries Indianapolis, IN 01/2005 12/2006

Warehouse Associate

• Assisted in the operations of a warehouse by receiving and logging in all

incoming freight shipments

• Stocked shelves with incoming freight

• Loaded and unloaded equipment to retrieve items from storage according to

order request

• Processed and kept records of the inventory

• Certification in operation of forklift trucks

Forge Industrial Staffing Indianapolis, IN 04/2003 01/2005

Warehouse Associate

• Maintained records, prepared shipments, and accepted deliveries

• Preparation of shipping documents and mailing labels and making sure orders

were processed correctly

• Maintained records of items being taken from inventory and noted orders that

had been processed

• Dispensed items from the warehouse to the shipping dock and loaded trailers

Education and Training

Ivy Tech Community College Indianapolis, IN 01/2010 2/2011

Computer Information Systems

Indianapolis Urban League Indianapolis, IN 02/2014

New Beginnings Workforce Development Training Program

Indiana Plan Indianapolis, IN 03/2014

Apprenticeship Training Program

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