Project Administrator
Resume:
Dustin Calton
May ****
Loyal, Hard-Working, Friendly and Empathetic IT/IS worker with a Can-Do Attitude
Milwaukee, WI 53233
************@*****.***
OBJECTIVE
To excel and succeed as a Salesforce.com Administrator within a modern, exciting, and forward-thinking
company that is at the cutting-edge of their industry.
EDUCATION
University of Wisconsin - Milwaukee
Cumulative GPA: 3.2
Senior Status Marketing Major
Four Semesters on Dean’s List
English Department Recognition of Excellence
Finalist in Invitation-Only Business Writing Competition
EXPERIENCE
IT/IS/Operations Coordinator WH&LA
4/2012 – PRESENT
In charge of all IT/IS functions within organization, including all database administration (FM
Pro 12), including adding/deleting accounts, maintaining data integrity, developing scripts,
queries/lookups, and reports at the direction of project supervisors.
Develop new end-user layouts and scripts/reports based upon new and/or existing initiatives that
improve employee efficiency and productivity through easy-to navigate layouts and user-
accessible reporting scripts.
Help to establish reporting metrics based upon current or upcoming initiatives and quickly create
ad-hoc reports at the direction of key personnel.
Dustin Calton
Continue all duties under the Tech. Services Coordinator position below.
Technical Services Coordinator WH&LA
3/2011 – 4/2012
Maintain functioning office environment for Wisconsin Hotel and Lodging Association by
performing a wide variety of administrative duties including mail processing, basic AP/AR,
answering phones, etc.
Process incoming payments, membership applications, requests for changes in member accounts.
Improve WH&LA’s membership database through redesign and reorganization of database
structure and aesthetic.
Create and edit deliverable documents/ads/promo pieces using publishing software such as
Quark Xpress and Adobe CS products.
Edit and maintain WH&LA website using website CMS interface and data sets from Filemaker
Pro member database.
Business Development Representative Apexx Group, LLC
8/2009 – 10/2009
Build and maintain list of potential clients in CRM database.
Develop interest in Apexx services by nurturing relationships with prospects through engaging
and constructive dialogue.
Create industry-specific campaigns which increase awareness of new Apexx client services.
Gauge prospect’s interest in Apexx services and prioritize communication efforts accordingly.
IT/Networking/IS Specialist Apexx Group, LLC
8/2006 – 8/2009
Construct an affordable and scalable IT/Network infrastructure capable of meeting the daily
demands of an office which employs up to fifty personnel.
Plan, develop, and maintain CRM databases to specification for client and in-house projects
using a variety of CRM products (FM Pro & Salesforce.com).
Maintain data integrity and develop reporting metrics with project lead.
Diagnose and solve daily computer issues for office staff/PC maint.
Marketing/Sales Intern Apexx Group, LLC
2/2006 – 8/2006
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Dustin Calton
Assist in planning and implementing sales and marketing initiatives for clients in manufacturing,
healthcare, HVAC, foodservice, and various other industries.
Perform lead generation, marketing research, customer segmentation, and statistical analysis for
various client projects.
Research potential strategic moves for clients including Go-To-Market Planning, B2B Sales and
Marketing, Channel Planning and Design, Customer Relationship Management and Integrated
Account Management.
SKILLS
Proficient oral and written communication skills.
Nearly eight years experience overall in database design and administration using
Salesforce.com, Filemaker Pro and ACT!.
Working knowledge of IT/Networking hardware and software including routers, servers,
switches, firewalls, MS Windows Server Edition, etc.
Basic knowledge of publishing/graphics software such as Quark Xpress, Adobe Photoshop, and
Adobe InDesign.
Assembly, maintenance, and repair of computer hardware.
Knowledgeable in Microsoft Office Suite.
HOBBIES
Play guitar at an advanced level, including jazz, fingerstyle, blues, etc.
Video game lover: Building and modifying high-end gaming computers for fun.
Learning Ableton Live 9.0 music software and the Ableton Push.
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