Customer Service Security

Anthony L. Taylor

*** ****** ******, *******, ** 30313, 706-***-**** (cell) ***************@*****.***

Objective Seeking an opportunity to use my educational background, experience, and

military service to further my career in the customer service field

Education B.S., Professional Aeronautics, Minor/Mathematics

Embry-Riddle Aeronautical University

A.S., Computer Networking Specialist

Athens Technical College

Professional Security Officer - Controller

Experience 11/2009 – 07/2012

Allied Barton Security Services, Atlanta Medical Center, Atlanta, GA.

Provided a safe and secure environment for employees, patients, and visitors

of the hospital

Maintained and monitored all video surveillance equipment, radio equipment,

and alarm systems

Managed physical access control systems.

Dispatched security personnel in response to incident reports, panic alerts,

code level events, and routine security functions via two-way radio

communications

Conducted investigations, interviewed subjects and completed incident reports

Maintained chronological log of events

Coordinated with local law enforcement and emergency response agencies as

appropriate

Security Guard

10/2001 - 08/2008

Athens Security Agency, Athens, GA.

Provided security and related services

Completed and filed daily activity reports

Supervised 2 to 3 employees

Proposed recommendations to management for improved security

procedures

Coordinated with local law enforcement agencies

Military Service Air Traffic Controller

10/1992 - 10/1998

U.S. Navy, NALF San Clemente, Is., CA.

Directed the safe landing and departure of aircraft via two-way radio

communications

As an O-J-T instructor, trained and instructed 4 to 5 personnel

Anthony L. Taylor

462 McAfee Street, Atlanta, GA 30313, 706-***-**** (cell), ***************@*****.***

Operated and maintained air traffic control related equipment

Coordinated with other air traffic control agencies

Taylor

Page No. 2

Computer

Skills Microsoft Office Suite – Word, Excel, Access, PowerPoint.

Programming Languages – Visual Basic, Java, SQL, HTML

References Available upon request

Anthony L. Taylor

462 McAfee Street, Atlanta, GA 30313, 706-***-**** (cell), ***************@*****.***

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