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Customer Service Representative

Location:
Riverside, CT
Posted:
May 21, 2014

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Resume:

Shanee Gordon

** ******* ****** ** ******** mills NY 10930

Phone 845-***-****)

Email: acd8o1@r.postjobfree.com

Experience:

Coach - Central Valley NY (June 2010 – Present)

Position: Full-time Cashier / Customer Service Rep.

• Communicating clearly and professionally with customers and

coworkers

• Completing t ransactions with H igh level of accuracy and attention to

detail

• Engaging Customers

• P rioritizing and multiple tasking in a fast-paced environment

• Assisting Customers in all areas of Sales and Customer service

• Assisting management with t raining new Hi res

M i lford M anor Nu rsing and Rehabil itation Center – West Milford NJ

( May 2013 – Present)

Position: CNA

• Observing Residents

• Toileting Residents

• Monitoring vital signs including temperature, pulse, respiration and

b lood pressure.

• Makings beds

• Emptying Catheter bags

• Taking care of residents personal hygiene, including bed baths,

shaving, nail care etc.

• Feeding Residents

M ichelle Thompson M D – Yonkers NY (May 2010 –January 2012)

Position: Medical Secretary

• Assisting Patients

• Reception, booking appointments, answering phones.

• Contacting patients.

Wal-M a rt - Monroe NY (October 2009 to June 2010)

Position: Customer Service Manager

• Assisting multiple customers

• Training new cashiers

• Maintaining structure at the cash rap

• Prepping all registers for daily use

S hoprite Monroe NY (June 2008 to Oct 2009)

Position: Customer Service Representative

• Assisting all customer issues and concerns

• Answering and directing all incoming calls to desired departments

• Assisting bookkeeper with office work

• Counting and maintaining a even cash drawer

Education:

• Teaneck H igh School Sept 2003 to June 2007

• Orange Community College 2010 to 2012

• Rockland Community College Fall 2012

• Dominican College January 2013

C ertification:

• Certified Nursing Assistant (CNA)

Skills:

• MS Office (Word; Excel; Power point ) 65 wpm

• Accustomed to heavy telephone usage

References: Available upon Request



Contact this candidate