Customer Service Security Guard
Resume:
Roahn Sheppard **** Van Siclen Ave ( Brooklyn, NY
11207
*****.********@*****.***
SECURITY AND SAFETY CAREER PROFILE
Maintaining a secure and safe environment for the public, while
gaining more knowledge of effective ways to secure multiple areas of
different cultures and people. People, Observing and Communication Skills
are three essential qualities every guard should have.
Core Knowledge & Skill Areas:
People Communication Observing
Microsoft Word, Customer Service
PowerPoint, Photoshop
Spartan Security
Relevant Resigned on March 26, 2014
Experience
Security Guard at MeadowWood Apts
( Car/Foot patrol between campuses
( Tour floors of each building on assigned campuses
( Respond to complaints made by tenants
Santos Night Club
Summer 2012
Security Guard at Santos Night Club
( Front door Search
( Crowd control at the end of the night
( Patrolled emergency exits
Bridge Family Shelter
Winter 2012
Security Guard
Logged residents in and out. Answered phones as well as patrolled
premises checking all exits, stairways and cameras.
( Log Ins
( Answered Phones
( Patrolled premises
National U.S Open
Summer 2010
Security Guard
Kept a stable and calm environment for the audience of a National
Competition, while making sure athletes felt safe. Remained
professional around well-established individuals of a daily
basis.
Escorted athletes from locker room to tennis court
Verified credentials of media representatives
Stella McCartney Store Fall/ Winter 2010
Security Guard
Giving customers a warm welcome to wish them a great experience
in store; showing common courtesy. Counted number of customers to
tally up the traffic throughout the day
Signed for packages whenever necessary delivering to correct
individual
Greeting customers at door wishing them a great shopping
experience
Helping with bag handling if needed
Boys Club of New York Summer 2007
Counselor
Henry Street Summer counselor and hallway patrolman. Creating a
safe environment for children ages 6-13. Monitored facility to
ensure the safety for children
Patrolled parts of facility children had access to gameroom,
hallways, gym, classroom
Escorted children to desination if necessary
8 AND 16 Hour Security Training
CERTIFICATES New York Fireguard
NYS Guard Registration Card
8 Hour Annual
Institute of Audio Research - New York, NY
EDUCATION Audio Engineering / Music Production
DEVELOPMENT Graduated June 2012
Bloomfield College - Bloomfield, NJ
Music Technology
Fall 2007 - Spring 2009
Northfield Mount Hermon - Northfield, MA
High School Diploma
Graduated June 2007
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