Nora
Nalu
Country
Circle,
Farmington
Hills,
MI
48331
248-
225-
6726
e-
mail:****.****@*****.***
OBJECTIVE
I
am
a
sincere,
loyal
and
dedicated
individual
who
has
a
great
deal
of
ambition.
Although
I
have
extensive
experience
in
the
banking
industry,
I
love
to
learn,
and
am
always
up
to
a
challenge.
I
get
along
well
with
others,
while
also
working
efficiently
on
my
own.
I
am
seeking
a
position
where
I
can
develop
and
excel
while
giving
my
best
to
an
employer.
EMPLOYMENT
HISTORY
Flagstar
Bank
(
2011-
2013)
Commercial
Loan
Administration
General
office
and
administrative
and
technical
support
related
to
loan
processing
and
closing,
●
applying
knowledge
of
Flagstar
Bank
policies
and
procedure.
Post
Closing,
Prepare
the
files,
order
title
work,
appraisal
survey,
insurance,
UCC
search/filling,
●
and
input
necessary
information
into
computer
systems.
Pledging
loans
to
the
FHLBI,
and
to
the
FRB,
making
sure
we
are
first
lien
position.
●
Customer
service
taking
care
of
our
customers,
making
sure
the
payment
applied
correctly.
●
Performed
file
retrieval,
return
and
storage.
●
● Prepare
and
check
HMDA/CRA.
● Proctor
Insurance
Billing-
Flood
Insurance
for
commercial/REO.
●
Preparing
flood
reports,
ensuring
FEMA
policy
applied
to
all
the
floods
certificate
in
a
flood
zone
area.
● Contributes
to
team
effort
by
accomplishing
related
results
as
needed.
First
Place
Bank
(2010-
2011)
Commercial
Loan
Assistant
Special
Asset
Group/
Post
Closing
● General
office
and
administrative
and
technical
support
related
to
loan
processing
and
closing,
applying
knowledge
of
First
Place
Bank
policies
and
procedures.
● Prepare
the
files,
order
title
work,
appraisal,
and
input
necessary
information
into
computer
system.
● Custodian
of
client
files(original
notes)
and
file
room.
Organized
logged
files,
and
maintained
a
structured,
efficient
environment.
● Recipients,
welcomes
guests,
and
customers
by
greeting
them,
and
answering
or
directing
inquiries.
● Maintains
office
supplies
inventory
by
checking
stock
to
determine
inventory
level;7
anticipating
needed
supplies;7
evaluating
new
office
products;7placing
and
expediting
orders
for
supplies;7
verifying
receipt
of
supplies
and
maintains
relationships
with
vendors.
● Verifying
International
wires.
● Contributes
to
team
effort
by
accomplishing
related
results
as
needed.
First
Place
Bank
(2004-
2010)
Commercial
Document
Review
Specialist
Efficiently
process,
and
document
all
loans
that
originate
in
accordance
with
company,
policies,
●
procedures.
● Analyze
loan
approval,
preliminary
title
commitment,
survey,
entity
documents
(articles
of
organization,
certificate
of
good
standing,
ucc
searches),
Insurance,
and
flood
certificate.
● Organize
documents
into
loan
file
after
closing
in
a
consistent
manner
such
that
they
can
be
scanned
with
ease
and/
or
are
easily
searchable
in
the
instance
of
an
audit.
● Assisted
in
cross-
training
employees
in
order
and
processing
document.
● Quality
control
of
post
closing
new
loans.
● Customer
service,
assist
customer
with
applying
their
payments
online.
Franklin
Bank
(2002-
2004)
Payment
Verification
Processor
Verification
of
credit
reference
such
as
deposit,
assets,
loan
inquiry,
mortgage,
balance
●
information
with
financial
institutions.
● Prepare
payoff
loan
statement.
● Type
loan
checks,
and
return
to
the
requester.
● Prepare
discharges.
● Customer
service,
assist
customer
with
applying
their
payment
online,
and
transfer
money
from
account.
● Verifying
International
wires.
LANGUAGES
English,
Arabic
ACADEMIC
QUALIFICATIONS
Graduate
Valhalla
High
School
(1993)
El
Cajon,
California
Oakland
Community
College
Farmington
Hills,
Michigan
TECHNICAL
SKILLS
Knowledge
of
Microsoft
Office,
Microsoft
Word
and
Excel,
NT
3.o
Version,
DSI
Imaging
Software,
Netscape
Communicator
ADP
Windows,
Groupwise
system,
Eastpointe
system,
Easy
calculator,
Fair
Isaac
Credit
system,
Lexis-
Nexis
system,
and
Jet
Form
5.1
Version
loan
payoff
statement/
Loan
Payoff
option
system.
ITI
system,
OnBase
system,
DNA
Core/TCBS
system,
Intra
Check
System.
AFS
System
(automated
financial
system).
OAFC
system,
OSI
system.
Baker
Hill
system(one
pointe32).
Rembrandt
system,
Mortgage
U,
Core
Logic
system(flood,
texes
tracking.
RIMS
system,
CT-
I
liens
system,
Lotus
Notes,
SyndTrak
System,
Intra
Links
system
(online
exchange),
DebtX
system
(debt
exchange).
REFERENCES:
Furnished
upon
request.