Customer Service Administrative Assistant

Maribel Tejada

Phone 661-***-****

***********@*****.***

Current Address

*** ******* **. ***. ****

Delano, CA 93215

OBJECTIVE STATEMENT

Seeking a position with a growing organization to make a positive impact on revenues, and

experience long term career growth.

SUMMARY OF QUALIFICATIONS

• Telephone and Reception Techniques • Patient Billing

• Correspondence & Mail processing • CMS-1500 claim forms

• Bookkeeping & collection Procedure • Coding-CPT, ICD-9, DRG's

• Knowledge of insurance programs:

• HMO's, PPO's, TRICARE, Worker's

• Medical Terminology

Compensation, CHAMPVA, Blue

• Filing & managing patient charts

Plans, Medicare, Medicaid,

• Appointment Scheduling

Disability income & Benefits, Medi-

• Use of Physician's Desk Reference

Medi, Office: Word, Excel, Power

• Vital Signs and Basic Rooming

Point

• Treatment Authorization forms

• Dental Administrative Procedures:

• OSHA and Universal Precautions

• Appointment scheduling, Dental

• New Patient Terminology

Charting, Dental insurance billing &

• Alta point knowledge

Coding, Dental Terminology

COMPUTER SKILLS/SKILLS

Through Knowledge of Office 2000 Word, Excel, Power Point also Medisoft.

•

Typing skills include Word Processor 55 wpm

•

Can read, write and speak both English and Spanish

•

EMPLOYMENT EXPERIENCE

HALOS

Shipping clerk 11/13-present

• Checked in trucks

• Checked if their product is available

• If trucks are assigned already to a door release order and hand out clipboards to forklift

drivers

• Ship out orders

• Call drivers to sign bill of ladings

• Release orders from Apex system

CUTIES

Shipping clerk/inbound scale Delano, ca 11/12-03/13

• checked in trucks

• checked if their product was available

• once product was available released pick list and assigned door

• made their BOL's

• used APEX software and SPOKANE

• worked at the inbound scale

• weighed in trucks and gave them their scale ticket

• called shipping office to see if they had a door and if product was available

• released doors through the computer program

• managed two different shipping offices

Home Depot 601 Woollomes Ave 05/10- 11/12

Line Manager

• watch the front end

• open and close store

• open registers and put money in them

• give out change to cashiers and manager approvals

• keep track of cashiers lunches and breaks

Five Diamond Cold Storage 14250 County line road Delano, Ca 09/11-12/11 SEASONAL

Receptionist

• used famous software

• answered phones

• paid company bills

• made checks

• helped out with the CORTA paperwork

• did bank transfers

• handled petty cash money

Elite Chiropractic and Sports Clinic 1373 S. Bascom Ave San Jose, CA 09/09-12-09

Externship

Receptionist

• used altapoint

• scheduled appointments/filed papers

• picked up phone calls/ made confirmation calls

• made insurance verification calls

Home Depot

Cashier East Palo Alto, CA 05/08 - 05/10

• Cashier

• Customer service

• maintaining store clean

• reliable because deal with large amounts of money on a daily basis

• provide good knowledge of products

Oakville Grocery

Cashier/Prep Palo Alto, Ca 08/07-03/08

• help out in the Deli section

• served people with the foods that they would choose

• would make sandwiches

• help out in the cheese and wine departments

• would ring people at the register and check them out

• end of shifts I would count the money in the registers make sure it would balance out

• clean and lock doors for the store

REFERENCES

Available upon request

EDUCATION

Everest College, San Jose, CA

• Diploma, Medical Administrative Assistant

Canada College, Redwood City, CA

• General Education Classes

Woodside High School, Redwood City, CA

• High School Diploma

LICENSES AND CERTIFICATIONS

CPR Certification -- American Heart Association 2009

HIPAA Training Certification -- Everest College 2009

OSHA Training Certification -- Everest College 2009

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