Customer Service Sales

Damien M. DeCandia

*** ***** *****, **** *****, NJ 07656 551-***-****

***********@*****.***

EDUCATION

Philadelphia University, Philadelphia, PA December 2010

Bachelor of Science in Marketing

Minor: Management

WORK EXPERIENCE

North Jersey Media Group, NJ February 2014 - Present

Sports Clerk

• Input and update scores and stats for local high school sporting events

• Enter the schedules for local teams into the database

• Research and compile past results for archives

Toywiz, Suffern, NY

Card Game Supervisor May 2013 – February 2014

• Manage and update the database to keep an accurate inventory of products

• Fufill all online orders for trading cards

• Adjust pricing and order overstock to replenish inventory

Avotus Corporation, Oakland, NJ March 2013 – May 2013

Business Development Specialist

• Develop qualified leads

• Schedule phone interviews between sales reps and prospective clients

Dial America, Mahwah, NJ April 2012 – August 2012

Inbound Sales Agent (SiriusXM Radio)

• Conducted inbound / outbound sales

• Renewed subscriptions for current and past SiriusXM Radio subscribers

Guitar Center, Paramus, NJ October 2011 – March 2012

Sales

• Sold audio/video equipment to various customers

• Entrusted with nightly cash out

• Provided excellent customer service

• Worked as member of a team to serve customers and solve problems

Owens Group, Englewood Cliffs, NJ December 2010 – August 2011

Claims Associate

• Accepted and reported new insurance claims on a daily basis

• Followed up on existing claims

• Managed and updated the database with current claim statuses

Intern May 2010 – August 2010

• Assisted in the daily operations of the Administration Department

• Organized and consolidated the Life & Health Department computer database

ACTIVITIES AND AWARDS

Member of the National Society of Leadership and Success, 2006 – Present

SPECIAL SKILLS

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

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