Customer Service Rep

Tammy Shingler

*** ******** **., *********, ** 172**-***-*** 3072 **********@*****.***

Objective: Customer Service from my home office

Employment Skills & Abilities

Customer Service Phone representative. Inbound call center Phone

Representative, call escalation supervisor. Diplomatically resolved customer

complaints and questions.

Transcription – General / Business (Minutes, Proposals, Letters, etc)

Editing employee transcripts / manuscripts

Acute awareness to detail, accuracy, form and time sensitivity

Ability to work in a fast paced atmosphere

Follow instructions and make important decisions with no supervision

Maintained high level record keeping procedures without error

Delegated responsibilities to employees to meet company’s expectations

Effectively developed client communication and consistently met quotas

Employment History

@ Home Customer Service Rep. Ind. Contractor Currently(Client: Working

Solutions)

@ Home Customer Service Rep. TeleTech@Home

Accounting/Title Clerk Keystone Ford

Operations Analyst First Data Merchant Services

Customer Service Rep First Data Merchant Services

Customer Service Rep Citi Corp

References

References Upon Request

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