Richmond, TX *****
Indeed.com
****************@*****.***
keonna brooks
OBJECTIVE Showing my multi task skills within a company, learning new skills and maintain positive role.
Reaching goals and succeed to every companies rules and regulations
SKILLS & Computer skills, Customer Service, Collections, Retail, Accounting, Data Entry, Telephone
Skills,
ABILITIES
EXPERIENCE COLLECTION REPRESENTATIVE PRO CONSULTING SERVICES
10/2008-07/2013
Provide Customer Service on multi line products lines.
Effectively resolved customer complaints and disputes under assigned deadlines
Identifying and performing write-off accounts and customer overdue balances
Meeting budget every month
CUSTOMER SERVICE REPRESENTATIVE SOUTHWEST AIRLINES
08/2011-05/2013
Provide Customers with booking flights, Adjusting member’s accounts, Customer Service,
Accounting, Meeting standard call requirements.
EDUCATION PARKVIEW BAPTIST SCHOOL HOUSTON, TX
GPA 3.0 Basic studies
REFERENCES UPON REQUEST