Customer Service Administrative Assistant

Location:

Posted:

May 21, 2014

Kristina M Evola

****B N. **th Street, DeKalb IL. 60115

Email: ************@*****.***

Objective

I am looking for a job that will further my knowledge and the abilities in the skills I possess and

at the same time allow me to gain more skills in unfamiliar areas.

Other skills

I am an outgoing person, with extensive Customer Service experience, person to person

conversation, and working hands on with the public. I enjoy a fast paced environment and work

well under pressure. I am Proficient in Microsoft Word and Excel. I am able to multi-task while

meeting company deadlines.

Work Experience

Ross Dress for Less, DeKalb, IL

Area Supervisor: 09/12-current

• Customer service/complaint’s

• Secretarial duties

• Enforcing company policies

• Employee training and development

• In-store Manager

Greenacre Cleaners-Bartnett Enterprises, DeKalb, IL

Administrative Assistant/Delivery Manager: 06/08-09/12

• Office bookkeeping

• AP/AR

• Front Counter Customer Service

Transcore-Banner Personnel, Lisle, IL

Call Center Phone Operator: 04/08-06/08

• Diligently answering phones

• Resolving irate customer issue

• Having knowledge of the I-pass computer system