Customer Service Assistant

Julie GattoJulie Gatto Julie Gatto

*** ****** ***, **********, ** 07657

Phone: 201-***-**** E Mail: **********@*****.***

Objective

I am looking for a receptionist position, so that I can utilize my excellent communication and organization skills. I have

experience working in an office and being responsible for answering phone calls. I have honed the skill to answer caller’s

questions in a friendly and clear manner. I enjoy working in an office atmosphere and helping patrons.

Experience

Student Accounting – Student Assistant 2013 2014

Answered and returned phone calls from patrons

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Filed papers, very organized

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Assisted students with issues regarding term bills by working on computer

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Knew ins and outs of office, and able to answer any questions over phone

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Office of Information Technology – Lab Assistant 2013

Trained to maintain printers and computers in university printing lab

n

Resolved issues students encountered on computers with my Mac and PC training

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I’ve gained great problem solving skills and computer skills (Mac and PC)

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Jumpstart AmeriCorps – Corp Member 2013

Volunteer program under AmeriCorps that involved assisting urban schools with early learning literacy

n

Able to make difference in young peoples’ lives by teaching children words, concepts, and letters

n

I’ve mastered the art of patience while working with children

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Blue Line Pool MGMT Lifeguard 2011 2013

Responsible for watching and maintaining entire pool area

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Kept entire pool area organized, attended to residents’ needs, gave aid to minor medical issues

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I’ve learned excellent customer service skills, patience, and I was friendly and helpful

n

Education

Rutgers University 2013 2016

Current undergraduate at Rutgers University; studying Sociology

Skills

Exceptional customer service

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Helpful and friendly

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Enthusiastic while working

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Excellent communication

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Experience as a supervisor Problem solver

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Great team work Computer and Microsoft Office training

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Patience Organized and timely

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Contact this candidate