Customer Service Sales

J oshua Gentile

**** *. **** *****, ********, I L 60456 708-***-**** ***********.*******@*****.***

Objective

To utilize life experiences and academic training to serve and learn to the best of my ability.

Education

Bachelor of Arts December 15, 2012 Western Illinois University

Major: Philosophy - Special area of Research: Existential Thought

Minor: E nglish and Creative Writing - Area of Focus: Creative Non-fiction, Poetry

Skills & Abilities

Interpersonal Skills/communication

Celebrated writing ability in both highly educational and artistic formats.

Regularly engaged in intellectual debates with a focus on clear, concise communication, real-time analysis and feedback.

Discretely approach difficult conversations in a kind and diplomatic manner through excellent active listening skills.

Often cited for calm, empathic responses and the ability to offer immediate counsel in any environment.

Skilled in both non-verbal and verbal communication styles with a penchant for mediation, persuasion, and negotiation.

Confident in both private and public settings due to a background in performing arts.

Education

Lifetime member of multiple honor societies; recognized for outstanding academic achievement by peers, professors.

Sigma Tau Delta, Gold Key International Honour Society

Extensive one-on-one tutoring teaching varied philosophies, critical thinking skills, and classic literature.

Accomplished objective observer, and well versed in research utilizing both classical and modern techniques.

Able to rapidly assimilate, analyze, and classify new information.

Naturally adept at factual recall with the ability to articulate relevant information in new ways.

Highly Adaptable

Able to effectively learn new technologies and troubleshooting techniques.

Highly imaginative, eager to learn, with a driving desire to understand.

Self-confident, intelligent, a rational thinker comfortable to assess and act within a margin of reasonable risk.

Creative, likely to think “outside the box,” highly evaluative, expressive.

Sensitive to a changing environment and others’ needs, intuitive; insightful.

Noted as easy to work with: tactful, careful, decisive, with a pleasant demeanor.

Leadership

Co-president and planning committee member for Men Advocating Non-Violence and Take Back the Night.

Men Advocating Non-Violence: helped organize and run weekly meetings with small groups of 5-15 members.

Academically lead by example: consistently on Dean’s list

Able to motivate utilizing constructive criticism in an impactful manner without dehumanization.

Passionately encouraging new perspective and personal growth through companionship and the sharing of experience.

Highly ethical – an advocate for equal rights.

Experience

Listing Coordinator M LS Realty January 2006 to May 2006

Data entry, general office work, facilitated communication between brokers and sellers

Sales Associate A fter Hours Formal Wear M arch 2005 to January 2006

Customer service, sales, merchandized unique displays, and assisted during deconsolidation

Sales Associate P rogressive Storm, Inc. J une 2003 to January 2005

Management of extensive library of merchandise, purchased used items from customers, consultant to corporate buyer

Sales Associate Desmond’s Formal Wear September 2002 to June 2003

Customer service, sales, minor tailoring, wedding planning consultant

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