Customer Service Store

Rachel A. Pagliuco

* ******* ********

Highland Lakes New Jersey 07422

862-***-**** ********@*****.***

ShopRite Supermarkets, Warwick, New York

Deli Clerk/ Experience Coordinator July 2011- Present.

Inclusive of, but not limited to:

• Customer service – Prepared customers orders.

• Received phone call catering orders and prepared for customers.

• Ability to open and close deli.

• Earned 16 hours of Food Safety certificate.

• Scheduling samplers.

• Created in store menu for customers to sample product we are trying to sell.

• Created “What's for dinner” demonstrations in the store.

• In charge of doing in store demonstrations and seminars

• In constant communication with department managers about what products they need to

sell.

• Promoting working and organizing in/out store events.

• Takes enrichment classes to develop my managerial skills.

Pin Street Bowling Alley Warwick, New York December 2013- Present

Bartender.

• Opening bar

• Filling beer case when needed

• Making drinks for customers

• Use of cash register

• Cleaning bar as well as glasses etc.

• Restocking items such as plastic cups, straws, beer kegs, beer bottles and liquor bottles

• Put food orders in for customers

Knowledge of:

Fax Email Copier

Microsoft Word Microsoft Powerpoint Microsoft Excel

Answers phones Transfers calls Takes messages

Scheduling Internet Customer Interaction

References:

Robert George: 845-***-****

Shannon Weaver : 973-***-****

Brittany Craven: 973-***-****

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