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Customer Service Quality Control

Location:
United States
Posted:
May 21, 2014

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Resume:

Ashley M Howard

**** **** ****** *******, ** ****4 262-***-**** acd8hs@r.postjobfree.com

Objective

Desire to consistently contribute my accuracy, computer skills and loyalty, to the organization; and to maximize the

opportunity to learn and gain valuable accounting experience.

Summary of Qualifications

Ability to balance books and handle finances in a responsible manner.

Experienced in customer service and sales.

Skilled in handling the public with diplomacy and professionalism.

Good eye for detail, well organized, skilled in setting priorities

Effective problem solver; thorough researcher

Highly motivated to achieve set goals

Hard worker, quick learner, and ability to assume responsibility

Self-motivated; able to take initiative

Able to lift up to 50lbs

Certifications

Google AdWords

QuickBooks Certification

Microsoft Office Word 2010

Microsoft Office Excel 2010

Microsoft Office PowerPoint 2010

Professional Skills

Customer Service Training of New Personnel Microsoft Office-Excel

Inventory Control Microsoft Office-Word

Independent Learning

Education

Bradford High School Kenosha, WI

High School Diploma 09/2006 - 06/2010

Computer System Institute Gurnee Mills, IL

Diploma 04/2014 - 11/2014

Work History

America's Action Territory Pleasant prairie, WI

Cashier/ Supervisor 05/2008 - 08/2011

Served as Crew Lead supervising up to 20 crew members.

Delegated daily work duties for team members on projects.

Managed on-site projects.

Tracked time cards and scheduled rotating shifts for employees.

Mastered POS computer system for automated order taking.

Inventory Control .

Responsible for opening and closing department.

Speedway LLC Kenosha, WI

Cashier 10/2011 - 11/2012

Mastered point-of-service (POS) computer system for automated order taking.

Followed procedures for safe food preparation, assembly, and presentation.

Assisted management with inventory control and stock ordering.

Resolved complaints promptly and professionally.

Arvato Digital Services Pleasant Prairie, WI

Line lead 10/2010 - Present

Served as Assembly Lead supervising a team of employees.

Delegated daily work duties for multiple employees.

Trained employees in OSHA material handling procedures.

Managed workstation and employee productivity.

Coordinated with shipping and receiving departments.

Trained staff in assembly and quality control procedures.

Performed visual inspection of products to maintain quality control.



Contact this candidate