Customer Service High School
Resume:
Annemarie Turzilli
*** ***** ******* ********* ***, Brooklyn, New York
***** ***********@*****.*** 917-***-****
OBJECTIVE To obtain a full time position using my teaching, leadership and office skills.
•
SKILLS & Use of Microsoft Office, especially Word.
ABILITIES • Professionally interacting and collaborating with my colleagues and clients and
customer service.
• Possesses a passion for learning new things.
• Possesses strong research skills in order to learn knowledge to better myself and
enhance my work.
• Quick learner.
• Shares knowledge with my colleagues.
EXPERIENCE TEACHER NEW YORK CITY DEPARTMENT OF EDUCATION
SEPTEMBER 2004-DECEMBER 2013
• 1st year - substitute teacher covering positions in grades Pre-Kindergarten-8th grade.
• Following 8 years, full time teacher with Pre-Kindergarten, 1st grade and 3rd grade in
both ELL, General Education and Special Education settings.
• Worked in the school’s main office doing clerical work during final year.
R.C.I.A. COORDINATOR SAINTS SIMON AND JUDE ROMAN CATHOLIC CHURCH
AUGUST 2006-JUNE 2011
• Prepared adults to convert to the Roman Catholic religion.
• Coordinated classes for adults converting into the Roman Catholic church.
• Recruited new students .
• Provided curriculum and materials to other instructors and students.
• Filed necessary documents with the parish and the local diocesan office.
• Organized church events for the program.
SACRISTAN SAINTS SIMON AND JUDE ROMAN CATHOLIC CHURCH
AUGUST 2006-JUNE 2007
• Prepared church and set up supplies and materials for various religious ceremonies,
such as wedding, funerals, baptisms and holiday and weekly services.
• Assisted priests and ministers with various tasks.
• Kept the church clean and presentable for upcoming religious ceremonies.
ASSISTANT TO THE CHEF BROOKLYN BISCOTTI/EXECUTIVE CATERING
JUNE 2002-FEBRUARY 2004
• Assisted the chef in preparing foods or catering jobs and the bakery.
• Served customers who patronized the store.
• Processed incoming food orders placed for catering jobs.
RECEPTIONIST SAINTS SIMON AND JUDE ROMAN CATHOLIC CHURCH
JUNE 2000-OCTOBER 2004
• Completed clerical work, such as answering telephones, typing and filing papers and
assisting parishioners who visited the office.
• Sold religious articles
• Counted and submitted monetary donations
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• Assisted the priests with various tasks around the office.
SALESGIRL ELEGANTE PASTRY SHOP
JULY 1997-NOVEMBER 1997
• Served customers who patronized the story by filling orders.
• Processed and recorded orders for future completion.
• Kept the bakery area presentable and I kept the shelves filled with goods.
• Assisted the baker with assembling cookies and cakes.
TEMPORARY CLERK SUMMER YOUTH EMPLOYMENT PROGRAM
JULY 1996-AUGUST 1996
• Filed paperwork for police officers.
• Answered phones and assisted officers in various tasks where needed.
VOLUNTEER SEPHARDIC NURSING HOME FOR THE AGED
JULY 1995-NOVEMBER 1997
• Transported patients around the nursing home.
• Assisted doctors in patient care.
EDUCATION CUNY BROOKLYN COLLEGE, BROOKLYN, NEW YORK
MASTER OF SCIENCE IN EDUCATION DEGREE, EARLY CHILDHOOD EDUCATION, JUNE
2006
• Graduate Dean’s List, Spring 2006
• GPA – 3.99
CUNY BROOKLYN COLLEGE, BROOKLYN, NEW YORK
BACHELOR OF ARTS DEGREE, EARLY CHILDHOOD EDUCATION, JUNE 2004
• Dean’s List, Fall 2003 and Spring 2003
• GPA – 3.4
JOHN DEWEY HIGH SCHOOL, BROOKLYN, NEW YORK
REGENTS HIGH SCHOOL DIPLOMA
• Received the following awards:
o Mayor’s Award
o Italian American Award
o Knights of Pythius Award
NEW YORK STATE PERMANENT TEACHING CERTIFICATION IN COMMON BRANCHES
(GRADES 1-6)
COMMUNICATION I frequently led Grade Meetings at my school to share my knowledge and help my colleagues
with current issues.
REFERENCES NAOMI LEVINE, ASSISTANT PRINCIPAL
NEW YORK CITY DEPARTMENT OF EDUCATION
ANGELICA COMPAGNONE, FORMER COWORKER/RECEPTIONIST
SAINTS SIMON AND JUDE ROMAN CATHOLIC CHURCH
MAXINE IGLA, TEACHER
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NEW YORK CITY DEPARTMENT OF EDUCATION
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