Project Manager Sales

NANCY BALLANTYNE

*** ********* *****, ***** *****, Illinois 60177

847-***-**** ****************@*********.***

NEIGHBORHOOD NETWORKS PUBLISHING (N2 PUBLICATIONS) - 2009 to present

South Elgin, IL

Nation-wide provider of specialty and neighborhood publications

Editor/Contributor:

• Working independently from a virtual office, initiated, planned, and wrote monthly

content for three large-scale neighborhood publications according to corporate

standards, editorial policy.

• Hunted and developed story and content ideas, considering reader or audience appeal.

Allocated print space for story text, photos, captions and illustrations according to space

limits and copy significance. With a keen eye for detail, performed pre-compile and

compile duties, then reviewed articles and issued revisions to Art Department before

releasing to print.

• Successfully launched market startup while meeting 100% timeliness of tight monthly

deadlines.

• Proofread and edited copy from external contributors to fit consistent style.

• Concentrated on quality material garnering national recognition from company

principals.

• Built an impressive portfolio of publications that have been recognized as “benchmarks”

for the organization.

• Passion for telling a fresh story vividly and accurately.

• Provided proof-reading and content planning services remotely for several out-of-state

publications

THORNWOOD LAMPPOST - 2003 - 2005

South Elgin, Illinois

Neighborhood publication written and published quarterly by homeowners association

Contributor:

• Working from a home office, wrote features and reviews about the homeowners

association, homeowners, their families, and the community.

• Recognized the importance or relating interesting stories that would get the community

talking.

CREEKSIDE CURRENT - 1999 - 2000

Rochester, Michigan

Neighborhood publication written and published quarterly by homeowners association

Volunteer Contributor:

• Proposed and wrote articles on interesting and timely stories involving the community.

• Published first articles and recognized my talents as a latent journalist.

CINCINNATI BELL INFORMATION SYSTEMS (CBIS) - 1992 to 1997

2 Pierce Place, Itasca, Illinois

A leading provider of billing and information management services to the wireless

communications industry

Project Manager:

• Directed and implemented large and small scale projects modifying legacy cellular

billing application software to conform to client’s requirements. Worked with cross-

functional team of sales managers, developers, programmers, process-engineers and

testers to meet accurate and timely program objectives.

• Wrote and presented detailed requirements and project summaries that were

reviewed by senior-management level. Tracked schedule, audited budget, managed

project conflicts and performed post-implementation analyses to determine areas for

improvement.

• Worked with client Executive team to foster new vision and mission. Created new

organization, job changes and model for working together resulting in client retention.

• Improved product development process resulting in 100% increased profits within

two years.

• Success of “team” model was adopted and rolled out to other client accounts

company-wide

COMPUTER POWER GROUP - 1991-1992

823 Commerce Drive Oak Brook, Illinois

IT Service company ($25-50 million) providing business solutions and custom computer

programming services to Fortune 500 companies.

Consultant:

• Provided on site QA support at McDonald’s world headquarters (Oakbrook) helping

to ensure the release of error-free software by applying testing techniques specific to

the implementation of a national accounting system.

• Wrote and executed test plans attempting to simulate user behavior that the

software developers did not anticipate. Worked closely with management and

development staff to safeguard that timely milestones were met.

• Product was brought to market one month ahead of schedule resulting in a

substantial cost savings to the client.

MODATECH SYSTEMS - 1989 to 1991

681 Chestnut Street Vancouver BC

A developer and provider of sales force automation software servicing large corporations

such as Vanity Fair, Black & Decker and Simon & Schuster

Project Manager:

• Acting on behalf of the client, determined and implemented custom field

software ensuring that the exact needs of the client was met.

• Adapted to the various internal procedures of the contracting party, and formed close

links with the client to ensure that the key issues of cost, time, quality and above all,

client satisfaction, were realized.

• Worked with design, development, documentation and delivery teams to assure

that program were delivered to client in accordance with delivery schedules.

CANTEL - 1985 to 1989

40 Eglinton Avenue E. Toronto Ontario

A national cellular telephone network company providing wireless communications

Production Coordinator:

• Oversaw the flow of data, compiled, analyzed records and reported on

production between outsourced billing vendor, field offices and home office.

Maintained complex billing schedules ensuring that the entire process ran as smoothly

and efficiently.

• Reviewed production objectives, deadlines and interdepartmental requests to

determine priorities red-flagging costly and potential delays in billing production cycle.

• Working directly with billing vendor, developed, implemented and refined production

processes and schedules ensuring that a 99-100% timely billing schedule was met.

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