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Sales Customer

Location:
Wilmington, DE
Posted:
May 21, 2014

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Resume:

Michelle J. Brumbaugh

* ******* ****

Pennsville, New Jersey 08070

P/ 856-***-****

P/856-***-****

*************@*****.***

Professional Objective

Productive, efficient, flexible marketing support professional eager to

contribute exceptional marketing techniques, execute creative design

concepts and move forward towards achieving strategic goals to help

maximize company profit while focusing on customer demand.

Qualifications

Comprehensive knowledge of product promotions ranging from original

creative design concepts, fulfillment method, advertising vehicles and

database reporting.

Solid background in project management with focus on scope, quality, time

restrictions, Human Resources, communication and integration.

Proven tradeshow management including creative design, logistics,

promotions, advertising and sales lead management.

Skilled at implementing organized community functions with local city and

international government trade groups

Firm understanding of consumer selling, service and satisfaction while

maintaining the company's position in the market place.

Ability to coordinate all promotional activities to produce a unified

customer-focused message; deliver a clear,

consistent, and compelling message about the organization and its

products.

Understanding of Public Relations and the ability to enhance the

company's prestige and image with utilizing a variety of Marketing

Communications tools.

Exceptional interpersonal and relationship building skills that supports

a team work philosophy.

PC literate with proficiency in MS Word, MS Excel, PowerPoint and MS

Access Database.

Education

University of Pennsylvania, Online Studies

Continuing Education in Marketing Communication Studies

2012- Present

Rowan University, Glassboro, New Jersey

Bachelors in Communications Studies, 2006

Salem Community College, Carney's Point, New Jersey

Associate in Applied Science, 1994

Salem High School, Salem, New Jersey

High School Diploma, 1992

Michelle J. Brumbaugh

*************@*****.***

Relevant Experience

Marketing Communications Specialist, David Bromberg Fine Violins, LLC

and David Bromberg Band;

4/2009 - Present

Managed and coordinated online web sites orders and sales

initiatives in compliance with company objective

Social Media coordination, support and measure effectiveness

of online efforts

Created and maintained Public Relations media interviews and

print content

Implemented and created company database for integrating

customer buying history with current inventory

Coordinated customer product promotions including creative

concepts, design, execution and data reporting

Organized community sponsored functions with local city and

international government trade groups

Managed merchandise sales and created forecasts for future customer

sales

Created business to business relationships with local city groups

to increase awareness of company's offerings

Managed day to day office activities on and off site while focusing

on company goals

Created, delivered and implemented marketing collateral of company's

accomplishment, awards and mission statement

Marketing Services Operations Coordinator, VWR International, LLC; 9/2007-

8/2008

Facilitated and managed customer promotions in compliance of internal

and legal guidelines

Steered company-supported tradeshows by organizing show logistics;

corporate image, creative design, advertising and customer show

promotions

Managed and directed company owned literature and catalogs for sales

force distribution

Applied dynamic sales lead data management techniques to sales force

using both internal and external data sources

Demonstrated merchandising ability while managing the company store's

projected budget and goals

Marketing Communications Project Coordinator, VWR International, LLC;

10/2006 - 9/2007

Applied firm editorial knowledge for review and approval of product

brochure and catalogs

Managed and coordinated direct customer mailings, customer website

feedback data, and arranged supplier funded sample programs

Michelle J. Brumbaugh

*************@*****.***

Promotions Coordinator, VWR International, LLC; 1/2005- 10/2006

Coordinated customer product promotions including creative concepts,

design, execution and data reporting

Inside Sales, VWR International, LLC 1/2000- 12/2004

Showcased superior customer services skills for all inbound customer

sales requests including closing sales and creating new leads for

business

Applied sales knowledge in assisting sales force to close sales,

create new business, follow up on sales leads and provide competitive

pricing

Veterinary Technician, Raccoon Valley Animal Hospital, Mullica Hill, NJ;

8/94- 12/99

Oversaw patient appointments, assisted in surgical procedures,

appointment scheduling, and educated patients about animal health care

Other Experience

Access Data - Intermediate Level Course, SpringHouse Learning Center,

Exton, PA

Project Management Course- Springhouse Learning Center, Exton, PA

Professional Writing and Editing Course, Skills Path, Wilmington,

Delaware

Communication - The Art of Listening Course, Skill Path, King of

Prussia, PA

New Jersey Veterinary Technician Association, Volunteer Editor of

Newsletter

Big Brother Big Sister Organization, Volunteer Mentor

Awards

Best of Wilmington Award for Outstanding Business Achievement;

Musical Instrument 2009, 2010, 2011,

2012, 2013

Awarded by US Commerce Association, Washington D.C.



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