Dawn M. Burns
Cleveland, Ohio 44105
216-***-**** (Cell)
*******@*****.***
Licensure
Licensed Social Worker (LSW), State of Ohio
Chemical Dependency Counselor Assistant (CDCA), State of Ohio
Education
South University, currently attending
• Clinical Mental Health Counseling Program
Bachelor of Arts in Social Work, May 2008
Ursuline College, Pepper Pike, Ohio
• Major: Social Work; Minor: Psychology
• Graduated Cum Laude
Associate of Applied Social Science, May 2004
Cuyahoga Community College, Cleveland, Ohio
• Human Services Concentration
• Graduated Cum Laude
Relevant Experience
APS Healthcare/Wellcare of Ohio, Cleveland, Ohio 12/12 - 6/13
LSW Care Manager
• Conducted intakes and comprehensive assessments
• Developed and implemented plans of care
• Advocate on behalf of members to link them to services within the community
• Worked members to obtain needed resources
• Coordinated services with community agencies and medical professionals to serve members
AIDS Taskforce of Greater Cleveland, Cleveland, Ohio 11/10 - 10/12
HIV Case Manager
• Aided individuals living with HIV/AIDS effectively manage complex demands of the illness and other issues to
improve their well-being
• Conducted intakes and comprehensive assessments
• Developed and implemented individualized service plans
• Advocate on behalf of clients to link them to services within the community
• Worked with clients to obtain government benefits
• Coordinated services with community agencies and medical professionals to serve clients
Murtis Taylor Human Services System, Cleveland, Ohio 9/09 - 7/10
Therapist
• Completes intake process
• Completes Mental Health Assessments and develops individualized service treatment plans
• Provides counseling services to clients in the school and home setting
• Maintains ongoing relationships with schools and other professionals
• Provides crisis intervention as necessary
Berea Children’s Home & Family Services, Cleveland, Ohio 1/09 - 5/09
Care Coordinator
• Using the wraparound process, coordinates, makes referrals, and arranges for appropriate community
resources and services
• Develops and maintains a service relationship with court-ordered/court-referred adolescents and their families
• Completes Mental Health Assessments and develops individualized service treatment plans
• Provides crisis intervention and mediation as necessary
• Maintains ongoing relationships with schools, probation departments and other professionals
• Provides client and family transportation when necessary
Berea Children’s Home & Family Services, Cleveland, Ohio 8/08 - 12/08
MST Therapist
• Completed 5-Day MST Orientation Training, September 2008
• Provides family and individual therapy using the Multisystemic Therapy Model in accordance with authorized
training and supervision
• Develops and maintains a service relationship with court-ordered/court-referred adolescents and their families
• Completes Mental Health Assessments and develops individualized service treatment plans
• Provides parents/guardians with information on disciplining, behavior management, household communication
and relationship enhancement
• Provides crisis intervention and mediation as necessary
• Coordinates, makes referrals, and arranges for appropriate community resources and services
• Maintains ongoing relationships with schools, probation departments and other professionals
AIDS Taskforce of Greater Cleveland, Cleveland, Ohio 5/07 - 8/08
HIV Case Manager
• Aided individuals living with HIV/AIDS effectively manage complex demands of the illness and other issues to
improve their well-being
• Conducted intakes and comprehensive assessments
• Developed and implemented individualized service plans
• Advocate on behalf of clients to link them to services within the community
• Worked with clients to obtain government benefits
• Coordinated services with community agencies and medical professionals to serve clients
Cleveland Housing Network, Inc., Cleveland, Ohio 6/04 - 5/07
Case Manager
• Performed comprehensive assessment of homeless families
• Aided in obtaining and maintaining stable housing
• Provided intensive case management services to the families
• Advocated on behalf of clients to link them with services within the community
• Coaxed clients in becoming self-sufficient
American Red Cross, Cleveland, Ohio 6/02 - 6/04
Senior Lab Tech Assistant
• Manufactured blood products
• Charge person in supervisor’s absence
United Cerebral Palsy Association, Cleveland, Ohio 9/97 - 2/02
Case Manager
• Provided case management services
• Assisted MRDD and physically disabled clients with ADL’s
• Arranged activity planning
• Scheduled staff
• Participated in on-call rotation of pager and cell phone
Great Lakes Residential Services, Independence, Ohio 6/91 - 12/94
Shift Supervisor
• Assisted MRDD clients with ADL’s
• Arranged activity planning
• Scheduled staff
• Participated in the disciplinary process for staff
Professional Affiliations
• National Association of Social Workers
•National Association of Black Social Workers
•Ohio Association of Counselors
Awards & Honors
• Named to the Dean’s List for several consecutive semesters during undergraduate studies
• Phi Alpha National Social Work Honor Society
• Phi Theta Kappa International Honor Society
• National Honor Society
References Available Upon Request