Data Entry Customer Service

Procedural Knowledge:

Data Entry Customer Service Calculators/adding machines

Accounts Payable/Receivable Credit/Collections Windows &

Microsoft applications

Ross Accounting System Microsoft Excel

Data Entry 11,000

Alphanumeric Keystrokes

15,000 Numeric Keystrokes

Employment History

Randstad Staffing, Libertyville, Illinois June 2013-January 2014

Temporary position-Trustmark Corporation, Lake Forest, Illinois

Account Associate

. Process all Renewel alternatives for monthly renewels

. Process quote requests using GroupStar quoting system

. Prepare, complete and mail all annual HRA renewels

. Log all Early Renewel requests received

Randstad Staffing, Libertyville, Illinois February 2013-April 2013

Temporary position-WMS Gaming, Waukegan, Illinois

Purchasing Assistant

. Process all Purchase Order Date and Price Updates into Oracle.

. Enter all part set-ups as necessary on daily basis.

Randstad Staffing, Libertyville, Illinois July 2011-January 2013

Temporary position-Volkswagon Credit, Libertyville, Illinois

Funding Representative

. Verify all information on Retail and Lease contracts correct.

. Fund all contracts on daily basis

. Contact dealerships as needed for Re-contracts and Sendbacks.

Data Entry Specialist

. Enter all applications for auto approvals.

. Verify all information on all applications received from auto

dealerships for processing.

. Open and process all Federal Express mail as needed.

PSA Associates, North Charleston, South Carolina September 2010 - April

2011

Charge Associate

. Enter all billing information required for patient accounts and daily

processing.

. Enter CPT codes into IDX/CroupCast accounts.

. Detect problems on reports, demographics, and requisitions.

. Detect possible 59/76 requirement for charges.

. Research missing client information.

. Monitor specific clients for exceptions.

. Complete and turn in monthly status for specific clients.

Kelly Services, Vernon Hills, Illinois June 2009- January 2010

Temporary position - Cancer Treatment Centers of America (CTCA), Zion,

Illinois

Data Entry Specialist in Research & Development

. Enter data/feedback from Patient and Companion Satisfaction Surveys

(returning patient surveys) and Initial Visit Satisfaction Surveys

(new patient surveys) for all locations.

. Enter data/feedback from additional surveys/inserts as needed (i.e.

Guest Quarters, Patient Experience, Travel and scheduling, etc.).

. Prepare and track daily Initial Visit Satisfaction Surveys for all

sites. Which includes: compile weekly mailing list for all sites,

serve as a liaison by providing copies of the Initial Visit

Satisfaction surveys to the appropriate Patient Relations team.

. Work on additional support with special projects when needed.

Maclean-Fogg Company, Mundelein, Illinois April 2005-February 2009

Data Entry Specialist/Receptionist

. Data Entry for all payroll functions, including accounts payable,

billing.

. Enter billing into EMS system for posting.

. Type up monthly meetings for quality manager.

. Answer all incoming phone calls and direct to appropriate contact.

. Process all mail & deliver to proper departments.

. Process Federal Express requests.

Kelly Services, Vernon Hills, Illinois March 2004-March 2005

Temporary position - Allstate, Vernon Hills, Illinois

Data Entry Specialist in Annuity In-Force

. Process all Non-financial Beneficiary changes

. Address changes, as well as all financial withdrawal requests.

. Work all specific projects as assigned.

Trizetto Company, Waukegan, Illinois February 2002-November 2003

Data Entry Specialist

. Enter client's information into Amysis program software for further

claims review.

. Processed claims from Facets based software to be paid/denied by

identifying incorrect or

missing information from claims and researched to determine

appropriate action.

. Tracked and sent out weekly letters to current members as needed

regarding terminations.

First Midwest Bank, Gurnee, Illinois June 1998-January 2002

Underwriting Support Specialist

. Enter all direct loan applications received from other FMB branches

for loan decisions.

. Verify all information on all indirect applications received from auto

dealerships and

. Enter into Windows based software.

. Enter and process all credit bureau requests from FMB personal bankers

for customer loan requests.

. Train new hires and temporary staff.

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