ALPHA BELL

*** ********* ****** ***********, ** *1109 413-***-****

acd8a0@r.postjobfree.com

ACCOMPLISHMENTS

. Medical Office Professional Certification

. Microsoft Word II and PowerPoint 2010 Certifications

QUALIFICATIONS

. Typing 55 GWPM

. Proficient in Microsoft Word, Excel, Access and Outlook

. Familiarity with ICD-9 codes

. Knowledge of medical billing and coding

. Knowledge of medical terminology

. Knowledge of HIPAA

WORK EXPERIENCE

City of Springfield, Springfield MA

2009-Present

Clerk - Human Resource Department

2014

Filing, photocopying, scanning, sorting mail, creating data spreadsheets in

Excel, Word document creation.

Clerk/Receptionist - Department of Health and Human Services

2013

Answering phone (switchboard), transfer calls, take messages, greet

clients, keep track of sign/out sheet; filing, post, receive and distribute

general office mail; use of MS Outlook. Other duties per supervisor.

Switchboard Operator - Shiners Hospital for Children

2011-2012

Relayed incoming, outgoing and interoffice calls ; served as liaison to

incoming patients, families and visitors, and directed them

to appropriate person/location; processed incoming and outgoing mail;

filing, data entry, MS Excel; catalogued books and

Journals in the medical library; scanned medical journals and articles

into the system.

Clerical Assistant - Mercy Hospice (Holyoke MA)

2009-2010

Data entry, filing, answered phones, triaged calls, scheduling, mailings,

created and maintained patient charts.

Inspector/Packer - United Personnel ( Smith-Wesson), Springfield MA

2011-2012

Inspected and packed handguns, worked with laser, built lasers for

handguns, Excel spreadsheet.

Switchboard Operator -Aerotek (Dow Jones), Chicopee MA

2011

Relayed incoming calls to appropriate department/person using directory

and address book databases.

Scanner/Medical Records Clerk - Visiting Nurse Association, Springfield MA

2009

Insurance scanning, created and maintained charts, filing.

Quality Auditor/Monitor - Buxton Leather Goods - Chicopee MA

1991-2008

Produced labels and prices for product on computer, inspected product,

filled orders, scanning and packing, shipping and receiving,

bench work. Additionally, provided recording secretarial services for the

Leather Goods and Novelties Union.

Alpha Bell Resume

Page 2

EDUCATION

Massachusetts Career Development Institute

2008-2009

Medical Office Professional (MOP) Certification

Springfield, MA

Business Mathematics; Document Processing; Medical Records; Medical

Insurance Billing and Coding; Medical Terminology,

MS Word 2007 and 2010, Excel 2007, Access 2007 and PowerPoint 2010.

Western New England College

Springfield MA

Computer Information Systems - Completed 2 semesters

High School of Commerce

Springfield MA

College Prep/Steno diploma

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